TEMA TELECOMUNICAZIONI SRL
T11-T12 Multifunction Automated Attendant
MAS-T11-T12-rev03-EN
Pagina 6 di 38
T11/T12
Alarm Signal input
Remote control Relay Output
PBX
Phones of Internal network
Operator
Console
Music on Hold
Input
Analogic
internal lines
Line 1
Line 2 (only T12)
Music on Hold Output
PSTN Telephone
Network
1 INTRODUCTION
T11/T12
is a small low-cost “Solid State” advanced technology electronic devices that connects to one or
two analog telephone lines or through a switchboard (PBX), to perform
Opening Greeting
service
and
Vocal Guide Automated Attendant
for small/medium PBXs connected to analog or ISDN external lines.
The unit is available in one (
T11
) or two port (
T12
). It can be connected to analog telephone lines derived
from the PBX. Operational modes and opening greeting messages are entirely programmable from the user.
The recording of welcome messages for day and night services can be performed simply calling one of the
lines connected to unit (from a DTMF phone), introducing the password for configuration services protection
and operating according to vocal guides.
Messages recording and system configuration can be performed also from remote access simply calling the
unit. The configuration of unit services is multilevel password protected.
T11/T12 is available with minimum 4 minutes solid state memory: the first two minutes can be used to record
up to 4 opening greetings for different operating modes (Day/Night/Festivity/Holiday and other services), the
two remaining minutes include pre-recorded bilingual messages (Italian and English) in order to help system
administrator in unit’s programming and customization.
So, T11/T12 can be used to cover several applications if properly programmed.
The picture below shows a typical PBX downstream connection used to divert calls (directed to operator
console) to T11/T12 internal PBX lines.
T11/T12 implements the following services:
•
Opening greeting for information service, announcement and call release
•
Opening greeting and forwarding to operator console
•
Opening greeting during closing time and receiving vocal messages in answering machine
•
Opening greeting with Automated Attendant
•
Message in answering machine notification (optional)
•
Inputs connectable to alarm contacts for telephone dialer function
•
Remote control relay contact for remote actuation of low power loads
•
Access to telephone line from outside with expense charging to office by using call divert service
•
Music on hold output with customized message stored on EPROM memory (optional board
T7005/32)
