7
Preface
Chapter 7 Troubleshooting and Support
7.2 Baseboard Management Controller Interface .....................................................................84
7.3 Troubleshooting Procedures .............................................................................................85
No Power ..........................................................................................................................85
No Video ...........................................................................................................................86
System Boot Failure .........................................................................................................86
Memory Errors ..................................................................................................................86
Losing the System's Setup Configuration
.........................................................................86
7.5 Crash Dump Using BMC .....................................................................................................89
7.6 UEFI BIOS Recovery .........................................................................................................90
7.7 CMOS Clear .......................................................................................................................95
7.8 Where to Get Replacement Components ..........................................................................96
7.9 Reporting an Issue .............................................................................................................96
Technical Support Procedures ..........................................................................................96
Returning Merchandise for Service ...................................................................................96
Vendor Support Filing System ..........................................................................................97
7.10 Feedback ...........................................................................................................................97
7.11 Contacting Supermicro .......................................................................................................98
Appendix A Standardized Warning Statements for AC Systems