PCS 571/572 User Manual
Voicemail
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PCS 571/572 User Manual v3.2/0913/1
Record a Greeting
A default message will be played to your callers when they are transferred to your voicemail. However you
may wish to record your own personal message.
You can record two voicemail greetings. Firstly, you have a daily greeting that can be used to inform a
caller of your whereabouts on a particular day, for example – “You have reached Alice Barker’s voicemail
on Tuesday, 4 July. I am currently in a meeting until 11 o’clock. Please leave a message and I will call you
on my return.” Your second greeting, the permanent greeting, can be used to give a message that can be
used on any day, for example – “You have reached Alice Barker’s voicemail. Sorry I am unable to take your
call. Please leave a message and I will get back to you as soon as possible.” If you record a permanent
greeting your daily greeting is deleted at midnight and the permanent greeting is then used until a new
daily greeting is recorded.
Record a daily greeting
1
Press the Messages button. Your Calls History will be displayed.
2
Press the context sensitive key beside the Greeting icon
3
Your current greeting will be played
4
When requested record your new greeting and press the hash key (#) when finished.
5
Your new message will be played back to you.
6
Press the context sensitive key beside the Stop icon or hang up and your new greeting
will be saved.
Record a permanent greeting
1
Press the Messages button. Your Calls History will be displayed.
2
Press the context sensitive key beside the Permanent icon
3
Your current greeting will be played
4
When requested record your new greeting and press the hash key (#) when finished.
5
Your new message will be played back to you.
6
Press the context sensitive key beside the Stop icon or hang up and your new greeting
will be saved.
Using an Assistant telephone number
You may wish to give your callers the option to be transferred to a colleague rather than leave a message;
this might be your assistant or another member of your team. The Assistant telephone number feature
can be configured as follows: