PCS 571/572 User Manual
Basic Call Handling
PCS 571/572 User Manual v3.2/0913/1
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If the call is from or to an external number stored on the central database and the originator of the
note has saved the text to the database this information will always be available when a call is
made to or received from this number in the future.
End a call
Replace your handset or press the Speaker button
Please note:
The Speaker button will only end the call if used in hands free mode otherwise this button will switch
from handset to hands free mode.
If a call is made or answered using the handset, when the distant end clears the call Call Status will
remain allowing you to pick up a parked call (see the Parking a call section from page 12 for further
details). Replace your handset if this is not required.
Dial Ahead
The Dial Ahead facility allows you to enter a number on the keypad first before actually dialling the
number. This means you can check you have entered the correct number, which is useful when dialling
long international numbers, for example. Dial Ahead will also enable you to check the availability of a
colleague before making the call.
Entering an internal extension number
If you enter an internal extension number on the keypad Dial Ahead will check
the status of your colleague’s extension as follows:
The red busy icon will be displayed if the extension is busy; otherwise
your colleague’s extension is free.
The blue DND icon will be displayed if the extension has Do Not Disturb
set and is permanently busy.
You can then choose whether to call the number, leave a voicemail message (if configured) or ring back
another time using the following options:
Press the context sensitive key beside the Backspace icon to edit the number entered on the
keypad
Press the context sensitive key beside the Hang Up icon to cancel the Dial Ahead
Press the context sensitive key beside the Leave Message icon to connect directly to your
colleague’s voicemail. Please note that this option will not be available if voicemail has not
been enabled for your colleague. (Please refer to the Voicemail section from page 44 for
further information.)
Press the context sensitive key beside the Dial icon to dial your colleague’s extension,
or lift your handset,
or press the Speaker button.
The call will be automatically made.