PCS 571/572 User Manual
Basic Call Handling
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PCS 571/572 User Manual v3.2/0913/1
Alternatively,
4 To return to the original call and place the second call on hold, press the context sensitive
key beside the Switch icon.
5 Use the context sensitive key beside the Switch icon to toggle between the two calls.
6 Finally, to connect the two calls (regardless of which call you are currently connected to)
replace your handset or press the Speaker button (if using hands free).
Alternatively,
6
To clear the call you are currently connected to and return to the other call press the
Recall button or wait for the other end to hang up.
Unannounced Transfer (Blind Transfer)
1 Place the call on hold by pressing the Recall button
2 Enter the number to be dialled (internal or external number).
3 Once the ringing tone is heard replace your handset or press the Speaker button (if using
hands free). You will no longer have control of the call.
Receiving a Transferred Call
When you have received a transferred call the route of the call can be viewed in the History pane.
Press the context sensitive key beside the Notes icon
The History pane will display each User that has handled the call
together with the date and time of the call.
Parking a call
The Park facility allows calls to be put on hold in a system area so that the call can be picked up from any
other extension on the system. The PCS 571/572 provides four Park icons to access Park slots 1, 2, 3 and 4,
by default. If a call is parked via one of these Park icons all users of a PCS 5xx IP phone, PCS 60 and
Navigate with access to these park slots will see the call parked and can retrieve the call if required.
