Appendix C. Management Options
59
Interpreting Flash Codes
Use the chart below to interpret the flash codes that appear on the digital display, then
follow any recommended steps. Use the Web interface, or optionally the serial
interface, to collect traces and diagnostic data. Contact SpectraGuard Support for help.
Code
Meaning
Resolution
Powering On
No action required; this indicates that the drive is powering on.
Booting
No action required; this indicates that the drive is booting up.
Waiting
No action required; this indicates that the drive is processing.
1
Cooling Problem
If regarding a RXT media pack, remove the pack and try reloading.
If regarding the RXT-150, cycle the power on the RXT-150.
2
Firmware Error
Gather traces and debug files using diagnostics and send to
SpectraGuard Support
3
RXT-150 Hardware Error
4
RXT Media Hardware Error
Use the Web interface to display
General -> RXT Media ->
Show Advanced
. Collect that information, along with the results of
traces and diagnostics, then send to SpectraGuard Support.
5
RXT-150 or RXT Media
Hardware Error
Gather traces and debug files using diagnostics and send to
SpectraGuard Support.
6
RXT-150 Hardware
Warning
Obtain the warning message text, gather traces and debug files, then
forward them to SpectraGuard Support.
7
RXT Media Hardware
Warning
8
RXT-150 or RXT Media
Hardware Warning
9
RXT Media Degraded
Mode
Determine which drive is impaired; gather and send drive information,
and trace and debug files to SpectraGuard Support.
A
RXT-150 Configuration
Warning
The RXT-150 failed to acquire a DHCP IP address. Check the Ethernet
connection and cabling, then retry the operation. If the problem
persists, gather and send trace and debug files to SpectraGuard
Support.
B
RXT Media Firmware later
than RXT-150 Firmware
Upgrade the RXT-150 firmware to current level.
C
RXT Media Reformatting
Necessary
Contact SpectraGuard Support to determine if there is a hardware or
firmware problem.
D
RXT Media Reconstructing
E
RXT-150 Firmware
Upgrade Necessary
Upgrade the RXT-150 firmware to current level if desired.