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HGM8110A/8120A Genset Controller User Manual Page 57 of 57
13
FAULT FINDING
Here are the common faults and troubleshooting. If there is any other problem, please feel free to
contact Smartgen’s service.
Table 18 Fault Finding
Symptoms
Possible Solutions
Controller no response with
power
Check starting batteries;
Check controller connection wirings;
Check DC fuse.
Genset shutdown
Check the water/cylinder temperature is too high or not;
Check the genset AC voltage;
Check DC fuse.
Controller emergency stop
Check emergence stop button is correct or not;
Check whether the starting battery positive be connected with
the emergency stop input;
Check whether the circuit is open.
Low oil pressure alarm after
crank disconnect
Check the oil pressure sensor and its connections.
High water temp. alarm after
crank disconnect
Check the temperature sensor and its connections.
Shutdown alarm in running
Check related switch and its connections according to the
information on VFD;
Check programmable inputs.
Crank not disconnect
Check fuel circuit and its connections;
Check starting batteries;
Check speed sensor and its connections;
Refer to engine manual.
Starter no response
Check starter connections;
Check starting batteries.
Genset running while ATS not
transfer
Check ATS;
Check the connections between ATS and controllers.
RS485
communication
is
abnormal
Check connections;
Check setting of COM port is correct or not;
Check RS485’s connections of A and B is reverse connect or
not;
Check RS485 transfer module whether damage or not;
Check communication port of PC whether damage.
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