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13 Failures and LED Indications
13.3 Troubleshooting, Repair, and Fallback Mode
376
SICAM Q100, 7KG95xx, Device Manual
E50417-H1040-C522-A6, Edition 06.2019
Maintenance
In the Maintenance tab, you have the possibility to start the application or set the device in the default factory
settings state. It is possible to set the device in the default factory settings state without a user account.
Figure 13-4
Fallback Mode, Maintenance Tab
Firmware Upload and Delete All User Accounts
If you select a valid firmware package and click
Upload
, all user accounts are deleted.
The progress is shown in the
Status information
.
NOTE
The whole operation takes more than 3 min, and must not be interrupted, for example by a power loss;
otherwise, the device cannot recover and must be sent back to the factory.
NOTE
If you forgot the user credentials, it is the only way to set the device in the factory state to create a new
role of Administrator or User Account Manager.
MAN_SICAM_Q100_US.book Page 376 Wednesday, June 5, 2019 9:31 AM