8
Service
Resetting fault messages
Operating Instructions – CMP ELVCD
88
Code CANopen
code
Error
Possible cause
Measure
56
29968
RS232 commu-
nication error
•
Communication is interrup-
ted.
•
Provide for EMC measures.
•
Check the cable connection.
57
21889
Positioning data
set error
•
The set acceleration value
is too small for V
max
.
•
Contact SEW-EURODRIVE
Service.
58
25472
Operating mode
change error
•
The operating mode was
switched with enabled out-
put stage.
•
Contact SEW-EURODRIVE
Service.
60
24976
Position precal-
culation error
•
Internal fault
•
The motor can no longer
be braked up to the target
position.
•
Contact SEW-EURODRIVE
Service.
61
34690
SYNC_TIMEOUT •
SYNC signal failure.
•
Check MOVI-PLC
®
status.
•
Contact SEW‑EURODRIVE
Service.
62
24960
Stack overflow
•
Internal fault
•
Contact SEW-EURODRIVE
Service.
63
21889
Checksum error
•
Internal fault
•
Contact SEW-EURODRIVE
Service.
64
24967
Fault during ini-
tialization
•
Internal fault
•
Contact SEW-EURODRIVE
Service.
8.5
Resetting fault messages
WARNING
Eliminating the cause of the fault or performing a reset can result in the unit restart-
ing automatically.
Severe or fatal injuries.
•
Program the application program such that the unit is not enabled when a fault
occurs.
An error message can be acknowledged by sending a reset command of the controller
or the PLC.
INFORMATION
After a safety-relevant fault, do not take the machine/system into operation until you
have checked the safety functions for proper functioning.
8.6
Unit replacement
If the device is defective, send it to SEW-EURODRIVE Service or replace it. All com-
ponents must be replaced when doing this: Servomotor, inverter and gear unit (if
present).
22759468/EN – 11/2017
