8
Service
Electronics Service by SEW‑EURODRIVE
Operating Instructions – CMP ELVCD
89
8.7
Electronics Service by SEW‑EURODRIVE
If you are unable to rectify a fault, contact SEW‑EURODRIVE Service. For the ad-
dresses, refer to www.sew‑eurodrive.com.
When contacting the SEW‑EURODRIVE Service, always specify the following inform-
ation so that our service personnel can assist you more effectively:
•
Information on the device type on the nameplate (e.g. type designation, serial
number, part number, product key, purchase order number)
•
Brief description of the application
•
Error message on the status display
•
Nature of the fault
•
Accompanying circumstances
•
Unusual events preceding the problem
8.8
Shutdown
To shut down the ELVCD drive, de-energize the drive using appropriate measures.
8.9
Storage
Observe the following instructions when shutting down or storing the ELVCD drive:
•
If you shut down and store the ELVCD drive for a longer period, you must close
open cable bushings and cover ports with protective caps.
•
Make sure that the unit is not subject to mechanical impact during storage.
Observe the notes on storage temperature in the "Technical data" chapter.
8.10
Extended storage
In case of extended storage, connect the unit to the supply voltage for at least 5
minutes every 2 years. Otherwise, the device's service life may be reduced.
22759468/EN – 11/2017
