Code
Meaning
Suggested Cause/Action
6-01
G3 ECM - no V.21 signal
was received
Try adjusting the rx cable equalizer.
Replace the FCE, FDU or NCU.
6-02
G3 ECM - EOR was
received
6-03
G3 ECM - non-standard
V.21 code received
The other terminal may be defective.
6-04
G3 ECM - RTC not
detected
Check the line connection.
Check connections from the NCU to the FDU.
Check for a bad line or defective remote terminal.
Replace the FCE, FDU or NCU.
6-05
G3 ECM - facsimile data
frame not received within
18 s of CFR, but there
was no line fail
Check the line connection.
Check connections from the NCU to the FDU.
Check for a bad line or defective remote terminal.
Replace the FCE, FDU or NCU.
Try adjusting the rx cable equalizer
Cross reference
Rx cable equalizer - G3 Switch 07 (PSTN), G3
Switch 08 (PABX)
6-06
G3 ECM -
coding/decoding error
Defective FDU.
The other terminal may be defective.
6-08
G3 ECM - PIP/PIN
received in reply to
PPS.NULL
The other end pressed Stop during communication.
The other terminal may be defective.
6-09
G3 ECM - ERR received
Check for a noisy line.
Adjust the tx levels of the communicating machines.
See code 6-05.
6-10
G3 ECM - error frames
still received at the other
end after all
communication attempts
at 2400 bps
Check for line noise.
Adjust the tx level (use NCU parameter 01 or the
dedicated tx parameter for that address).
Check the line connection.
Defective remote terminal.
6-11
G3 ECM - printing
impossible because of a
missing first line in the
MMR coding
Check for problems in the printer mechanism.
6-21
V.21 flag detected during
high speed modem
communication
The other terminal may be defective or incompatible.
6-39
V.21 signal not stopped
within 6 s
Replace the FCE.
9-07
Paper non-feed or jam
at the cassette entrance
If the problem persists, replace the FDU.
Cross reference
Paper non-feed - Section 6-2-2
Jam at the cassette entrance - Section 6-2-2
9-08
Paper jam inside the
development area
If the problem persists, replace the FDU.
Cross reference
Paper jam - Section 6-2-2
9-09
Paper jam in the fusing
exit area
If the problem persists, replace the FDU.
Cross reference
Paper jam - Section 6-2-2
May 22nd, 1995
TROUBLESHOOTING
ERROR CODES
6-37