Operative Instructions
6
2.3 Warranty
Rhima warrants the DVS/DVS+ Washer Disinfectors
to be free from defects in material and workmanship
under "normal use and service", which does not include
normal wear and tear or preventative maintenance
service. Specifically, not covered by warranty are service
calls to adjust thermostats, detergent dispensers, user
errors, racks and accessories, commissioning or any
other service requirement not strictly related to defects
in material or workmanship.
Rhima will repair or replace any parts, which in
Rhima's sole judgment, are defective in material and/
or workmanship. No responsibility will be accepted
for repairs, defects or damages due to improper
installation, misuse or neglect. The DVS/DVS+
machines are manufactured with great care; prior to
delivery they must pass an extensive quality control.
If your machine shows any material or manufacturing
defect, you will have a legitimate claim.
The following conditions apply and if in doubt, please
refer to our general terms and conditions;
1) Within the warranty period we shall repair any
faults with your DVS/DVS+ machine, free of charge,
if caused by a material or manufacturing defect.
Replaced defective parts will be returned to us and
become our property. Warranty is 12 months on
parts. In state capitals (within a 30 km radius of
GPO) a 3-month warranty on labour, to replace
defective parts, applies. All other areas are not
covered by a labour warranty, unless specifically
mentioned in writing. In any case, warranty repairs
are only carried out within normal business hours
(Monday to Friday, 08.00-17.00 hrs, excluding
public holidays).
2) The warranty period starts on the commissioning
date. The commissioning must be undertaken
within 1 month of machine delivery or warranty will
commence from the delivery date.
3) A warranty claim is not valid for defects caused
by tampering or repair work carried out by
unauthorized persons. This also applies to the
fitting of additional accessories, which were not
designed for our machines.
4) If a machine, which has been repaired within the
warranty period, develops the same fault within 3
months after the repair, the fault will be repaired
free of charge.
5) All warranty call outs must be approved by Rhima
and have a Rhima Job number.
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IMPORTANT NOTE! The purchaser will only
be able to enforce its warranty rights if it
has complied with any additional conditions
concerning the warranty service, also
indicated in the supply contract.
2.4 Warranty exclusions
The following is expressly excluded from warranty
claims:
a) service or parts relating to blockages due to misuse
b) defects to racks and accessories
c) service or parts relating to inlet and outlet hoses
d) adjustments to temperatures, (water) levels,
detergents etc
e) incorrect use or incorrect installation
f) any breakdown due to external influences (high or
low water temperature /pressure/ quality, interruption
of electricity supply etc).
g) all disputes arising from or in connection with these
Terms shall be judged exclusively pursuant to the laws
of the manufacturer's country, without giving effect
to its conflicts of law’s provisions. The manufacturer's
nearest Court shall have exclusive jurisdiction to settle
any and all disputes arising hereunder.
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IMPORTANT NOTE! This manual is the basic
tool for personnel who, in various capacities,
take care of the machine.
•
USER:
The user is the person, body or company
that has purchased or rented the machine and
intends to use it for the intended purposes.
The user must be perfectly familiar with all of
command and control devices of the machine
and must make sure that the personnel in charge
have acquired all the information necessary
for the use and routine maintenance of it.
The user must also be able to perform these actions:
- Machine commissioning and operation;
- Loading and unloading of the material being washed
on the supports;
- Using the machine in all the different operating
modes, such as the start-up of the different washing
cycles provided;
- Reset any alarms triggered;
- Using all personal protection equipment, and
complying with all adequate safety procedures,
he/she should be able to carry out some routine
maintenance operations, such as filling the machine
with cleaning liquids and chemical additives;
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