NOTE:
In certain instances, the vehicle systems may require
additional time to respond to a shared digital key
unlock request (e.g. a newly created key approaches
the vehicle for the first time)
Key Deletion
Smartphone Procedure:
1. Navigate to smartphone device wallet
2. Tap the Digital Key and proceed to remove the key
by using the menu option provided
Uconnect System Procedure:
1. Within the App drawer, select “Digital Key App”
2. Select which phone you wish to remove by tapping
the delete button provided
3. The owner smartphone will show a delete
authorization pop-up to confirm that it is safe to
delete the key. Selecting “Approve” in the pop-up
will confirm key deletion and selecting “Deny” will
prevent the key from being deleted via the vehicle
Uconnect system
NOTE:
Owners should delete all paired digital keys from the
vehicle at the end of ownership. Deleting the connected
vehicle APP or the resetting the Uconnect system to
factory will not delete paired digital keys. Users are
required to delete keys as per the process mentioned
above or by reaching out to the call center to perform a
‘Return to New’ process which will delete all associated
information from the cloud servers and delete all owner
and shared digital keys
KEYS
K
EY
F
OB
Your vehicle is equipped with a key fob, or Smartphone
As A Key (if equipped) which supports Passive Entry,
Remote Keyless Entry (RKE), Keyless Enter ‘n Go™
(if equipped), remote air suspension lowering (if
equipped), and Remote Start (if equipped). The key fob
allows you to lock or unlock all doors, tailgate, and
the RamBox (if equipped) as well as activate the Panic
Alarm from distances up to approximately 66 ft (20 m).
The key fob does not need to be pointed at the vehicle
to activate the system. The key fob also contains an
emergency key, which is stored in the rear of the key
fob.
NOTE:
●
The key fob’s wireless signal may be blocked if the
key fob is located next to a mobile phone, laptop,
or other electronic device. This may result in poor
performance.
●
If your vehicle is equipped with a Wireless Charging
Pad, the key fob may not be detected if it is placed
within 6 inches (15 cm) of the pad
●
With the ignition in the ON position and the vehicle
moving at 2 mph (4 km/h), all RKE commands are
disabled.
Key Fob
1 — LED Indicator Light
2 — Unlock
3 — Tailgate Lowering (If Equipped)
4 — Air Suspension Remote Lowering (If Equipped)
5 — Lock
6 — Remote Start (If Equipped)
7 — Panic
8 — Emergency Key
In case the ignition switch does not change with the
push of a button, the key fob may have a low or fully
depleted battery. A low key fob battery can be verified
by referring to the instrument cluster display, which will
display a procedure to follow.
NOTE:
A low key fob battery condition may be indicated by a
message in the instrument cluster display, or by the
LED light on the key fob. If the LED key fob light no
longer illuminates from key fob button pushes, then the
key fob battery requires replacement
.
GETTING TO KNOW YOUR VEHICLE 17
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