Beyond.the.Basics
Troubleshooting
If your phone is not performing to your expectations, please try
these simple steps first.
Problem
Solution
The
charge/in use
indicator won’t
illuminate when the
handset is placed on
the cradle.
Make sure the AC adapter is plugged
into the cradle and wall outlet.
Make sure the handset is properly
seated in the cradle.
Make sure the charging contacts on
the handset are clean.
•
•
•
The audio sounds
weak and/or scratchy.
Move the handset and/or base to a
different location away from metal
objects or appliances and try again.
Press
delete/channel
to help
eliminate background noise.
Make sure that the handset is not too
far from the base.
•
•
•
Can’t make or receive
calls.
Check both ends of the base
telephone line cord.
Make sure the AC adapter is plugged
into the base and wall outlet.
Disconnect the AC adapter for a few
minutes. Then reconnect it.
Make sure that the handset is not too
far from the base.
Charge the handset.
Check the dialing mode used by your
telephone company.
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UC050ZH_43-164_OM3.indd 54
1/9/2007 3:46:01 PM
