TROUBLESHOOTING AND ERROR OVERVIEW
/ MOSAIQ 125 ERROR CODES
153
MosaiQ 125 - User Manual - November 2020 - Reference n°: MMSURM.0010.02
13.4
MOSAIQ 125 ERROR CODES
If for any reason the
MosaiQ 125
displays an error message with its event ID (digital
number) it can be identified in this table.
For all other error codes that are not listed below, please contact the technical support.
The table shows
භ
The event ID, listed and classified in numerical order
භ
The short description of the event
භ
The severity of the event
භ
The event recovery
EventID
Message
Severity
Event Recovery
032.000.00096
Shaking amplitude out
of range.
Critical
If this error happens repeatedly, or for
more information, please contact technical
support.
209.000.00011
Command terminated
abnormally.
Fatal
Subsequent error message to a fatal error
message, please verify associated error
messages. If the problem reoccurs, please
contact technical support.
209.000.00014
Command not allowed
in this state. Perhaps
another command is in
process.
Critical
Subsequent error message to a fatal error
message, please verify associated error
messages. If the problem reoccurs, please
contact technical support.
209.000.00034
Initialization of
MosaiQ
125
has failed.
Critical
Ensure instructions were followed as
specified in the user manual to initialize
MosaiQ 125
. If the problem reoccurs, please
contact technical support.
209.000.00035
MosaiQ 125
off-line.
Fatal
The MosaiQ Software does not
communicate with
MosaiQ 125
. Ensure the
MosaiQ 125
is powered ON.
209.000.00036
MosaiQ 125
stopped by
command.
Message
MosaiQ 125
was stopped by user action.
Re-start the
MosaiQ 125
.
209.000.00054
Please insert solid waste
box.
Fatal
Please load the solid waste container now.
209.000.00055
Both liquid waste
canisters are removed.
Fatal
Ensure at least one empty Liquid Waste
cansiter is connected and re-initialize
MosaiQ 125
. At least one Liquid Waste
canister must to be connected when
MosaiQ 125
is processing.
EventID
Message
Severity
Event Recovery
209.000.00080
Internal error memory
nearly full. Please collect
data with SSW and erase
error memory.
Warning
Please contact technical support.
210.000.00162
Overpressure detected
found by probe (ADPM)
Critical
If this error happens repeatedly, or for
more information, please contact technical
support.
210.000.00163
Pressure threshold
exceeded by probe
(ADPM)
Critical
If this error happens repeatedly, or for
more information, please contact technical
support.
210.000.00164
Insufficient volume
detected by probe (OLV)
Critical
MosaiQ 125
did not detect liquid in the
tube, please verify there is sufficient
volume and no bubbles in the tube. If the
problem reoccurs, please contact technical
support.
210.000.00165
Not enough liquid found
by probe (LLD)
Critical
MosaiQ 125
did not detect liquid in the
tube, please verify there is sufficient
volume and no bubbles in the tube. If the
problem reoccurs, please contact technical
support.
210.000.00166
No liquid found by probe
(LLD)
Critical
MosaiQ 125
did not detect liquid in the
tube, please verify there is sufficient
volume and no bubbles in the tube. If the
problem reoccurs, please contact technical
support.
210.000.00167
Clot detected by probe
(ADPM)
Critical
MosaiQ 125
could not aspirate sample.
Please verify there is no clot in the sample
and reload. If the problem reoccurs, please
contact technical support.
213.000.00066
Backup solid waste is full.
MosaiQ 125
halted.
Fatal
Please load an empty solid waste
container now.
213.000.00067
Solid waste Container is
full.
MosaiQ 125
halted.
Fatal
Please empty the solid waste now.
213.000.00069
Solid waste intermediate
container is nearly full.
Warning
Please load an empty solid waste
container now.
213.000.00070
Solid Waste Intermediate
Container is full.
MosaiQ
125
will stop soon.
Critical
Please load an empty solid waste
container now.
213.000.00071
Solid waste container is
nearly full.
Warning
Please load an empty solid waste
container now.