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Chapter 9: Troubleshooting

Running the Installation and Verification Test (IVT)

Quantum Scalar i40 and Scalar i80 User’s Guide

255

Power Supply LED

Diagnostic tickets typically report all problems related to power 

supplies. You can also observe the power supply LED to see if the power 
supply is functioning appropriately (see 

Figure 66

). The power supply 

LED indicates the following:

LED Color

Indicates

Green

AC power is present and the library front panel 
power switch is turned 

ON

.

Amber

AC power is present but the library front panel 

switch is turned 

OFF

.

Red

Power supply failure.

Off

No power. Ensure the power supply is correctly 

plugged into a wall outlet.

Figure 66  Power Supply LED

Power supply LED

Running the Installation and Verification Test (IVT)

The Installation and Verification Test (IVT) is used to evaluate a newly 
installed library. Its purpose is to verify that the robot is functioning 
properly, and that the magazines and tape drives are installed correctly 

Содержание Scalar i40

Страница 1: ...Quantum Scalar i40 and Scalar i80 6 66545 001 Rev B Quantum Scalar i40 and Scalar i80 Scalar Libraries User s Guide User s Guide User s Guide User s Guide...

Страница 2: ...ation All rights reserved Your right to copy this manual is limited by copyright law Making copies or adaptations without prior written authorization of Quantum Corporation is prohibited by law and co...

Страница 3: ...ibrary Components 2 Front Panel 2 Robotic System and Barcode Scanner 3 Magazines 4 Power Supply 7 System Control Board 7 Tape Drives 8 Standard Features 10 User Interface 10 Partitions 10 Control Path...

Страница 4: ...ON and Configuring Network Settings 19 Accessing the Library Via the Web Client 25 Configuring Partitions 26 Importing Tape Cartridges 26 Saving the Library Configuration 26 Configuring the Host Soft...

Страница 5: ...etting the Date Time and Time Zone 49 Setting the Date and Time Manually 50 Setting the Date and Time Using the Network Time Protocol 50 Setting the Time Zone 51 Setting Daylight Saving Time 51 Workin...

Страница 6: ...on the Web Client 82 Enabling and Creating Passwords on the Operator Panel 83 Disabling Passwords on the Operator Panel 85 Modifying Passwords on the Operator Panel 85 Resetting Passwords on the Oper...

Страница 7: ...ng Out 106 Shutting Down Restarting Turning Off and Removing Power 107 Shutting Down the Library 107 Restarting the Library 109 Turning Off the Library 111 Completely Removing Library Power 111 Emerge...

Страница 8: ...146 Viewing the All Slots Report 147 Viewing Saving and E mailing Logs 148 Cleaning Log 148 Diagnostic Tickets Log 149 Tape Drive Log 149 Viewing Library Information on the Operator Panel 151 Viewing...

Страница 9: ...174 Supported Rack Types 175 Space Requirements 175 Tools Required 176 Rack Mount Kit Contents 176 Installing the Rack Mount Shelves 177 Installing the Library In a Rack 186 Removing the Library From...

Страница 10: ...re 226 Restoring the Library Configuration 228 Manually Reconfiguring the Library 229 Removing and Replacing a Tape Drive 231 Preparing Partitions and Control Paths 231 Removing a Tape Drive from the...

Страница 11: ...Robotics Get Put Test 261 Resetting Factory Defaults 261 Chapter 10 Working With Cartridges and Barcodes 263 Handling Cartridges Properly 264 Write Protecting Tape Cartridges 265 Barcode Requirements...

Страница 12: ...Contents xii Quantum Scalar i40 and Scalar i80 User s Guide Appendix C Disposal of Electrical and Electronic Equipment 285 Glossary 287 Index 297...

Страница 13: ...ents 9 Figure 6 Packaging 15 Figure 7 Pushing Down on Thumbscrews to Release Robot 16 Figure 8 Removing the Robot Restraint 17 Figure 9 Turning on the Library 20 Figure 10 Setup Wizard Initial Screen...

Страница 14: ...ure 31 Reinstalled Components 174 Figure 32 Rack Mount Shelf Depth Requirements 178 Figure 33 Assembling the Left and Right Rack Mount Shelves 179 Figure 34 Rail Adapter Types 180 Figure 35 Assembling...

Страница 15: ...Right Side Magazine 218 Figure 55 Removing Installing the Magazine Bezel 219 Figure 56 Single Power Supply System 221 Figure 57 Redundant Power Supply System 221 Figure 58 Ethernet Port Locations on t...

Страница 16: ...Figures xvi Quantum Scalar i40 and Scalar i80 User s Guide...

Страница 17: ...Table 2 Operator Panel Functions 28 Table 3 Web Client Screen Elements 34 Table 4 Fibre Channel Tape Drive Configurable Settings 65 Table 5 Base Library 269 Table 6 Library Installed in a Desktop Kit...

Страница 18: ...Tables xviii Quantum Scalar i40 and Scalar i80 User s Guide...

Страница 19: ...n for Scalar i40 and Scalar i80 operators system administrators and field service engineers Document Organization Following is a brief description of chapter contents Chapter 1 Description provides a...

Страница 20: ...describes the library s troubleshooting tools including diagnostic tickets LEDs and tests Chapter 10 Working With Cartridges and Barcodes provides basic information about how to label and care for me...

Страница 21: ...the component being described Product Safety Statements Quantum will not be held liable for damage arising from unauthorized use of the product The user assumes all risk in this aspect This unit is en...

Страница 22: ...Preface xxii Quantum Scalar i40 and Scalar i80 User s Guide...

Страница 23: ...calar i40 and Scalar i80 Basic SNMP Reference Guide 6 00423 xx Quantum Intelligent Libraries SCSI Reference Guide 6 01317 xx Quantum Intelligent Libraries SMI S Reference Guide For the most up to date...

Страница 24: ...rages advanced data access and diagnostics technologies with cross environment multi vendor expertise to resolve backup issues faster and at lower cost Accelerate service issue resolution with these e...

Страница 25: ...ations with Quantum s Secure Service Center More StorageCare Guardian information can be found at http www quantum com ServiceandSupport Services GuardianInformation Index aspx For further assistance...

Страница 26: ...Preface xxvi Quantum Scalar i40 and Scalar i80 User s Guide...

Страница 27: ...Overview The Scalar i40 and i80 tape libraries automate the retrieval storage and management of tape cartridges Tape cartridges are stored in the library and mounted and dismounted from tape drives u...

Страница 28: ...se features are described in Table 1 Figure 1 Front Panel Operator panel screen Ticket indicator LED Power on LED Power button Navigation selection buttons Table 1 Front Panel Features Feature Descrip...

Страница 29: ...barcode labels This barcode identifies the cartridge The library stores the physical location of the tape cartridge in an inventory database All library or host requests typically reference the locat...

Страница 30: ...ou can open the magazines using library software or manually For information see Releasing Magazines on page 114 For information on removing and replacing magazines see Removing and Replacing a Magazi...

Страница 31: ...red from 1 to 5 starting at the top of the magazine Figure 2 Scalar i40 Internal Layout and Magazine Slot Location Coordinates Left magazine Right magazine Robot Tape Drives Left Magazine Right Magazi...

Страница 32: ...1 4 1 1 5 1 1 6 1 1 7 1 1 8 1 1 1 2 1 2 2 1 3 2 1 4 2 1 5 2 1 6 2 1 7 2 1 8 2 1 1 3 1 2 3 1 3 3 1 4 3 1 5 3 1 6 3 1 7 3 1 8 3 1 1 4 1 2 4 1 3 4 1 4 4 1 5 4 1 6 4 1 7 4 1 8 4 1 1 5 1 2 5 1 3 5 1 4 5 1...

Страница 33: ...power supply works in either the Scalar i40 or the Scalar i80 Warning The power outlet must be available near the library and must be easily accessible The power system consists of the following compo...

Страница 34: ...ots in the rear of the library If a tape drive slot is empty a filler plate must cover the empty slot see Figure 5 on page 9 Caution Filler plates are required to maintain proper library cooling Do no...

Страница 35: ...ar i80 Back Panel Components Ethernet cable in LEFT SCB port Tape drive cable Power supply cord Service port do not use Figure 5 Scalar i80 Back Panel Components Ethernet cable in LEFT SCB port Tape d...

Страница 36: ...poses of file management access by multiple users or dedication to one or more host applications Organizing the library into partitions divides the resources into virtual sections If one of the resour...

Страница 37: ...COD All Scalar i40 and Scalar i80 library configurations ship with the purchased number of slots pre activated After the initial purchase of your library you can activate any remaining inactive slots...

Страница 38: ...drives tape cartridges and Tape Alert flags This can help you determine if a problem is due to a specific tape drive or tape cartridge For information on how to use the advanced reporting capabilitie...

Страница 39: ...tup This chapter covers how to set up your library for the first time and get it ready for use including Unpacking the Library Accessory Kit Items Turning the Library ON and Configuring Network Settin...

Страница 40: ...npack the library as close to the installation location as possible 1 Inspect the outer library packaging for damage If there is any damage evident on the library packaging do not continue with the in...

Страница 41: ...ckaging Kit tray Accessory kit Top foam Bottom foam Library front bezel Packing box Rail kit 3 With the help of a second person lift the library chassis out of the shipping carton and place it on a ta...

Страница 42: ...estraint The robot restraint consists of four 4 thumbscrews a mylar sheet and a small metal clip located on the top cover of the library See Figure 7 and Figure 8 a Partially unscrew about 3 or 4 turn...

Страница 43: ...ary or it may move downward toward the floor of the library If it moves downward you will hear the gears turning as it moves This is normal d Remove the mylar sheet and metal clip and discard You will...

Страница 44: ...Scalar i80 Quick Start Guide China RoHS statement System Safety and Regulatory Information Guide 2 5 mm Allen wrench for installing the rail kit 3 mm Allen wrench for installing the rail kit Installin...

Страница 45: ...hipping restraint 4 thumbscrews mylar sheet metal clip from the top of the library Otherwise the library will not initialize See Figure 8 on page 17 1 Turn the library ON by pressing the power button...

Страница 46: ...it The menu operations and button functions change with each screen Figure 10 Setup Wizard Initial Screen Navigation selection buttons Menu bar 3 Before proceeding verify the Ethernet cable is connect...

Страница 47: ...the rest of this section and go to Accessing the Library Via the Web Client on page 25 5 The Setup Date Time screen appears see Figure 11 Figure 11 Setup Wizard Date Time Screen Do one of the followi...

Страница 48: ...eb client and an IPv4 address assigned by DHCP see Figure 13 Figure 13 Setup Wizard Setup Network Screen Do one of the following To accept the IP address press the Accept button To change the IP addre...

Страница 49: ...rdered If they are not installed you will have received separately a License Key Certificate containing instructions on how to retrieve your license key from the Quantum Web site Once you have retriev...

Страница 50: ...E station slots and cleaning slots Use the directional buttons as described in Step 5 on page 21 and press Accept when complete Partitions The minimum number of partitions you can create is one The ma...

Страница 51: ...client is easier to use than the operator panel and it presents more information and options than the operator panel does To access the library via the Web client 1 From the operator panel press the...

Страница 52: ...rtridges See Importing Tape Cartridges on page 117 and Bulk Loading Tape Cartridges on page 121 for instructions on how to import cartridges into the library Saving the Library Configuration Save the...

Страница 53: ...equired to operate the library Some functionality is only available through the Web client and some functionality is only available through the operator panel However it is recommended that you use th...

Страница 54: ...ce Table 2 describes the operator panel functions Figure 17 Operator Panel User Interface Home Page Title bar Menu bar Navigation selection buttons Name Library Status Health status Active display Tab...

Страница 55: ...Ready The library s robotics are not ready Health status The health status field displays an icon representing the health of the library Heart Library is in good health no open or unopened diagnostic...

Страница 56: ...gs or perform operations or a screen displaying information To edit a modifiable field such as date time IP address and so on use the Left and Right buttons to move through the field one digit at a ti...

Страница 57: ...o access the Web client See Configuring Network Settings on page 42 for information on setting the network configuration settings for remote use Tips Keep the following tips in mind when using the Web...

Страница 58: ...ose button X in the upper right corner of the Web client closes the browser window but does not log you out Sorting Information In Tables You can sort information displayed in tables if the table colu...

Страница 59: ...r Interface Web Client Quantum Scalar i40 and Scalar i80 User s Guide 33 Figure 19 Web Client User Interface Home Page Header Menu bar Active display Online help Logout Home View diagnostic tickets Li...

Страница 60: ...in the header Menu bar Displays the available menu choices The choices vary depending on login privileges The far right of the menu bar also displays the name of the logged in user with the associate...

Страница 61: ...connectivity control cooling power and robotics Drives This subsystem represents tape drive components such as tape drives tape drive firmware and tape drive sleds Media This subsystem represents medi...

Страница 62: ...ode of operations import and export cartridges load and unload tape drives move media lock or unlock the I E station log off and shut the library down The menu is called Actions on the operator panel...

Страница 63: ...t Library Partitions Network Settings Date Time Licenses Copyright Statement Admin Privileges Only All Users ACCESS KEY Operator Panel Main Menu Bar I E Import Tape Export Tape Export Cleaning Tape Ro...

Страница 64: ...xport Cleaning Media Export Import Partitions Change Mode Drive Unload Load Change Mode I E Station Unlock Release Magazines System Shutdown Tools All Diagnostic Tickets Capture Snapshot Save Restore...

Страница 65: ...riate screens on both the operator panel and the Web client are given for each task For complete menu trees see Menu Trees on page 36 Note These operations should not be performed concurrently by mult...

Страница 66: ...n Slots Configuring Tape Drive Parameters Configuring Control Paths Adding or Upgrading Licensable Features Working With E mail Notifications Configuring the Library E Mail Account Setting Customer Co...

Страница 67: ...or downgrading library firmware You must either complete the Setup Wizard or cancel out of it If you cancel you accept the library s default configuration see Default Configuration You can modify the...

Страница 68: ...Number of I E station slots 5 Number of cleaning slots 0 Configuring Network Settings The operator panel Setup Wizard allows you to configure network settings that allow remote access to the library f...

Страница 69: ...s are only available on the operator panel as described below Library Host Name The host name is the network name you want to assign to the library The library name is limited to 12 lowercase alphanum...

Страница 70: ...separated values IPv6 Addresses IPv6 is disabled by default and can only be enabled disabled via the operator panel Once enabled you must use the Web client to modify the address Unlike IPv4 the libra...

Страница 71: ...e only if DHCP is disabled Secondary DNS Address optional Web client only Must be entered as an IP address This text box is available only if DHCP is disabled Operator Panel Select Setup Network Confi...

Страница 72: ...y that the library can send the SNMP traps to the addresses When registering external management applications to receive SNMP traps you can set the following parameters Transport The transport protoco...

Страница 73: ...MP v1 and v2c They are enabled by default The recommended practice is to disable SNMP v1 and SNMP v2c in highly secure environments SNMP v3 is always enabled and cannot be disabled The authentication...

Страница 74: ...tween the library and an external management application The SNMP community string used by the library must match the string used by the external management application The default SNMP community stri...

Страница 75: ...a known location Setting the Date Time and Time Zone You can either set the library date time and time zone settings manually or configure the Network Time Protocol NTP NTP allows you to synchronize...

Страница 76: ...ns To view the help click the Help icon in the upper right corner of the screen Setting the Date and Time Using the Network Time Protocol The library supports the Network Time Protocol NTP NTP allows...

Страница 77: ...of the screen Setting the Time Zone To select your time zone from a list disable Use Custom Time Zone setting and select your time zone If your time zone does not appear on the list or you want more c...

Страница 78: ...ent access by multiple users or dedication to one or more host applications The library must contain at least one unassigned tape drive and slot to create a partition There are two ways to create part...

Страница 79: ...one partition per tape drive interface type Fibre Channel or SAS installed in the library Partition names are limited to 12 lower case alphanumeric characters and underscores _ The maximum number of p...

Страница 80: ...ng tape drives see Unloading Tape Drives on page 127 Operator Panel 1 Select Setup Configure Partitions Auto Create Partitions If not available you do not have available resources Modify or delete par...

Страница 81: ...artitions on page 57 and Deleting Partitions on page 57 When the library automatically creates partitions it assigns the first tape drive in the partition as the control path You can change the contro...

Страница 82: ...el must have a five to 15 character barcode for example XXXXXXXXXXXXXXX Media ID Last Five to 13 character barcode number followed by media ID for example XXXXXXXXXXXXXLT The media ID is reported to t...

Страница 83: ...page 127 You can modify partitions only on the Web client Web Client 1 Select Setup Partitions 2 Select a partition and click Modify 3 Modify any of the settings For a description of what each settin...

Страница 84: ...odify settings in your host application as a result of deleting a partition See your host application documentation You can delete partitions on both the operator panel and the Web client Operator Pan...

Страница 85: ...ed user can access by modifying the user s account on the Web client For more information see Working With Local User Accounts on page 78 Web Client Select Setup User Management User Accounts Taking a...

Страница 86: ...ompleted You can change partition modes from the operator panel or the Web client Operator Panel 1 Select Actions Change Partition Mode The partitions are displayed along with their online offline sta...

Страница 87: ...s see Working With Partitions on page 52 Cleaning slots are not assigned to specific partitions They are shared by all partitions within a library A maximum of four cleaning slots can be configured Ze...

Страница 88: ...rom different locations You can access the screen but you cannot apply changes while another administrative user is performing the same operation Operator Panel 1 Select Setup Dedicated Slots Cleaning...

Страница 89: ...61 You cannot configure I E station slots if cartridges are currently loaded in the I E station s Remove all cartridges from the I E station s before attempting the following procedure Each I E stati...

Страница 90: ...see Unlocking the I E Station on page 113 Operator Panel 1 Select Setup Dedicated Slots I E 2 Press Modify 3 Use the Up and Down buttons to select a value 4 Press Apply 5 Press Exit 6 Save the library...

Страница 91: ...on the Web client Note If the affected partition is online it will be taken offline before the parameters are set and brought back online after they are set Table 4 Fibre Channel Tape Drive Configurab...

Страница 92: ...any of the Fibre Channel tape drive settings by using the drop down lists to select new values 4 Click Apply 5 Save the library configuration see Saving the Library Configuration on page 101 Requested...

Страница 93: ...the host application fails you can manually select a different control path tape drive for the partition Note You might need to modify settings in your host application as a result of modifying the c...

Страница 94: ...r library you will receive a License Key Certificate that contains an authorization code and instructions on how to obtain your license key from the Quantum Web site Once you install the license key o...

Страница 95: ...CB If you replace the library chassis The license key is associated with the serial number of the library If you replace your library chassis you must replace all your installed license keys Request r...

Страница 96: ...A license key may be applied to the library during the initial configuration or whenever licensed features are purchased Caution While you are installing a license key backup operations may be interru...

Страница 97: ...the time of the error Before you can configure e mail notifications you must configure the library s e mail account so that the library can send notifications to the designated recipients See Configu...

Страница 98: ...the default support e mail notification Each e mail notification recipient must have a unique e mail address To set e mail notifications you need to provide the e mail address and filter level settin...

Страница 99: ...at any time after the e mail notification is created Note The e mail address of the default technical support notification techsup quantum cannot be changed but the notification can be enabled or disa...

Страница 100: ...eleted but the notification can be enabled or disabled It is disabled by default You can delete e mail notifications on the Web client only Web Client 1 Select Setup Notification Setup 2 Select an e m...

Страница 101: ...y e mail account from the Web client only Web Client 1 Select Setup Notification E mail Account The Setup E mail Account screen appears 2 In the SMTP server text box type the IP address or host name o...

Страница 102: ...d authentication settings clear the Authentication check box Continue with Step 6 If you need to configure login account and password authentication settings select the Authentication check box The Lo...

Страница 103: ...n has been configured For information on configuring the default e mail notification see Creating E mail Notifications on page 72 You can set customer contact information from the Web client only Web...

Страница 104: ...the three digit octet of the IP address is highlighted 2 Use the Left and Right buttons to select a digit to modify Use the Up and Down buttons to select a value for the digit When you press the Righ...

Страница 105: ...Default Administrative User Account The library ships with a default administrative user account for use on the Web client The default administrative user account has the following settings User name...

Страница 106: ...urity purposes an administrative user can prevent a service user from logging on to the library remotely from either the Web client or over the Ethernet service port The service user will still be abl...

Страница 107: ...into the Enter User Name text box User names are limited to 1 12 lower case letters numbers and underscores _ For example john_usa 4 Type a password for the local user account into the Enter Password...

Страница 108: ...of the local user account 3 Enter your Admin password to verify you have privileges to modify the account 4 Modify the password or privilege level if desired 5 If the user account has user privileges...

Страница 109: ...ly enabled and users with user or admin privileges cannot access service functions The service password is only available to Quantum Support personnel Passwords on the operator panel are completely di...

Страница 110: ...of the code is highlighted Use the Up and Down buttons to select a number for the first digit then press Right to go to the second digit As you move off the digit you created it displays as a symbol s...

Страница 111: ...rd the user password is also automatically disabled You can only do this on the operator panel Operator Panel 1 Select Setup Account Settings Password Settings Admin Password is highlighted 2 Press Mo...

Страница 112: ...Management Reset LUI Passwords 2 Click Apply Working With LDAP User Accounts Remote Authentication Local Authentication vs Remote Authentication Local authentication control is managed on the library...

Страница 113: ...ers to be part of an NIS Domain or have NIS Domain information entered After entering NIS Domain information for a user you will need to reset the user s password The library supports user account inf...

Страница 114: ...ng Kerberos on page 90 Before configuring LDAP obtain the following LDAP parameters from your network administrator The items marked optional may or may not be needed if in doubt ask your administrato...

Страница 115: ...ue with Step 3 To disable LDAP select Local Only and continue with Step 4 To modify LDAP configuration settings continue with Step 3 3 Enter LDAP configuration settings into the following text boxes R...

Страница 116: ...ructions see Generating the Kerberos Service Keytab File on page 91 You must have administrative privileges to configure Kerberos You can only configure Kerberos on the Web client Web Client 1 Select...

Страница 117: ...ttings click Apply before using this button 8 Save the library configuration see Saving the Library Configuration on page 101 Generating the Kerberos Service Keytab File 1 Set up an Active Directory d...

Страница 118: ...tab princ library fqdn of library realm rndPass ptype KRB5_NT_SRV_HST crypto RC4 HMAC NT mapUser realm computers computer account For example ktpass out library keytab princ library delos dvt mycompan...

Страница 119: ...e Operator Panel on page 83 The default session timeout is 15 minutes You can change that to 30 45 or 60 minutes You can only change this setting on the operator panel Operator Panel 1 Select Setup Ac...

Страница 120: ...s by default logical SN addressing is disabled Enabling logical SN addressing enables the library to assign logical serial numbers to all tape drives in the library Specifically the library assigns a...

Страница 121: ...y default You can only change this setting on the operator panel Understanding Host Application Notification When manual cartridge assignment is enabled SCSI Unit Attention 6 2801 notifies the host ap...

Страница 122: ...default Operator Panel 1 Select Setup System Settings SNMP 2 Select the setting you want to modify and press Modify 3 Scroll to select Enabled or Disabled and press Apply 4 When finished making all ch...

Страница 123: ...es or disables all external access to the library This setting is enabled by default to allow external access Operator Panel 1 Select Setup Security Services Network IF 2 Press Modify 3 Scroll to sele...

Страница 124: ...ling this feature disables all IPv6 communication on the Scalar i40 and Scalar i80 There will be no error messages and the library will appear to be working but it will not be communicating Caution Do...

Страница 125: ...lect Enabled or Disabled and press Apply 4 Make another selection or press Exit 5 Save the library configuration see Saving the Library Configuration on page 101 SSL Allows you to enable Secure Socket...

Страница 126: ...ation in the SSL certificate Operator Panel 1 Select Setup Security Services SSL 2 Press Modify to change the setting 3 Save the library configuration see Saving the Library Configuration on page 101...

Страница 127: ...he Web client Web Client 1 Select Tools Save Restore Configuration 2 Select Save System Configuration 3 Click Apply 4 When the operation completes successfully complete the next screens to save the fi...

Страница 128: ...the saved configuration file and upload it to the library This operation saves your current library configuration and library firmware Registering the Library Registering the library activates the wa...

Страница 129: ...ions described here can be found on the Operations menu of the Web client or the Actions menu of the operator panel This chapter covers Logging In Logging Out Shutting Down Restarting Turning Off and...

Страница 130: ...exit the screens Logging In for the First Time When you first boot up the library the operator panel does not require you to log in In fact if you do not configure passwords for the operator panel yo...

Страница 131: ...ss hatch symbol 4 When finished entering all digits press Apply Note If you misplace the password for the operator panel logins you can clear operator panel passwords via the Web client see Resetting...

Страница 132: ...of the operator panel if passwords have been configured see Enabling and Creating Passwords on the Operator Panel on page 83 Note Clicking the close button X in the upper right corner of the Web clien...

Страница 133: ...once library power is restored possibly requiring a service call The steps for shutting down turning off and completely removing library power are 1 Make sure the connected host applications are not s...

Страница 134: ...it can move again once power is restored Once the shutdown is complete you can safely turn off the library by pressing the power button on the front panel see Turning Off the Library on page 111 Opera...

Страница 135: ...operator panel see Figure 24 Figure 24 Ready to Power Down Message 5 Turn OFF the library by pressing the power button on the front panel Restarting the Library Restart shuts down and then reboots the...

Страница 136: ...estart and initialize on its own Figure 25 Series of Restart Messages Web Client 1 Make sure the connected host applications are not sending commands to the library and that all library operations hav...

Страница 137: ...off the library or completely removing power Otherwise the following could occur The library may not complete closing all data and log files If you turn off power while writing to tape the data on th...

Страница 138: ...Turn OFF the library by physically pressing the power button on the library s front panel see Turning Off the Library on page 111 Make sure the operator panel turns off or the LED on the SCB turns of...

Страница 139: ...power is restored possibly requiring a service call Taking the Library Offline Some maintenance activities require that the entire library be taken offline To take the library offline change the mode...

Страница 140: ...within 30 seconds it locks and you receive a diagnostic ticket Figure 26 Magazine Unlocked Message Web Client 1 Select Operations I E Station Unlock 2 Select the I E station to unlock and click Apply...

Страница 141: ...cket see About Diagnostic Tickets on page 244 Additionally the library makes sure nothing is physically blocking the magazine that could cause damage to library components before allowing you to relea...

Страница 142: ...agazine s when the library is turned ON you risk a mechanical collision between the magazine and the robotics that could seriously damage components 1 Insert an opened paperclip small screwdriver or o...

Страница 143: ...erator panel user interface not to the host application Performing media operations through the library user interface may affect your host application See your host application documentation for info...

Страница 144: ...have loaded the cartridges into the I E station and closed the I E station The screen prompts you to assign the cartridges to a specific partition or to the system partition The cartridges can then be...

Страница 145: ...n The I E Assign screen appears on the operator panel if Manual Cartridge Assignment is enabled on the operator panel Setup System Settings 4 If the I E Assign screen appears do the following a Using...

Страница 146: ...tition This screen contains a list of cartridges in the I E station that are ready for import 4 Identify the number of empty storage slots that appear in the Empty Partition Slots field The number of...

Страница 147: ...eaning cartridges should not be placed in slots configured for storage To perform an initial bulk load remove the magazine and manually insert directly into storage slots as many cartridges as you pla...

Страница 148: ...inventory on your host system You can also move cartridges using your host application See your host application documentation for more information If the partition is online it will be taken offline...

Страница 149: ...xport data cartridges from storage slots to empty I E station slots for removal from the library Details on exporting cartridges include Exporting cartridges using the library Web client may necessita...

Страница 150: ...You can export cartridges using either the operator panel or the Web client Operator Panel 1 Select Actions I E Export Tape 2 If more than one partition exists use the Up and Down buttons select the p...

Страница 151: ...Page 1 of x arrows to view the additional cartridges Note Bold column headings in the table can be sorted For example selecting the Location column heading will sort by location coordinates 6 Click A...

Страница 152: ...e drive you want to unload and click Next 3 The Load Drive Partition Partition screen appears where Partition is the name of the partition and Partition is the current mode of the partition online or...

Страница 153: ...nly drives with media loaded appear on the screen You can select only partitions to which you have been given access If the affected partition is online it will be taken offline before the unload oper...

Страница 154: ...ridge from the tape drive to an I E station instead see Moving Tape Cartridge on page 121 or free up a storage slot and try the unload operation again Cleaning Tape Drives Library tape drives require...

Страница 155: ...tions see Deleting Partitions on page 57 Cleaning slots are not assigned to specific partitions They are shared by all partitions within a library You do not need to configure cleaning slots if you cl...

Страница 156: ...ning cartridge loaded in a cleaning slot Automatic cleaning is integrated into routine library operations The host application requests the library to move a tape cartridge If the tape drive performin...

Страница 157: ...have access to the library s I E station and the operator panel to import cleaning cartridges Caution Some host applications may fail import export operations when the I E station contains cartridges...

Страница 158: ...Select Operations Cleaning Media Import The Operations Import Cleaning Media screen appears This screen contains a list of the cleaning cartridges in the I E station If no cleaning slots are configure...

Страница 159: ...page 61 For a description of AutoClean see About AutoClean on page 130 Note If your library has zero I E station slots you cannot import or export cleaning media See Configuring I E Station Slots on p...

Страница 160: ...er of empty cleaning slots Note If not all cartridges appear on the screen use the Page 1 of x arrows to view the additional cartridges Note Bold column headings in the table can be sorted For example...

Страница 161: ...which to use in this order 1 topmost I E station slot and 2 one of the configured cleaning slots If you have zero cleaning slots configured you must use a cleaning tape in the topmost I E station slot...

Страница 162: ...a cleaning cartridge from the topmost I E station slot Make sure to install a cleaning cartridge in the topmost I E station slot If manual cartridge assignment is enabled assign the cleaning cartridg...

Страница 163: ...an take a tape drive offline rather than the entire library or partition so as to minimize disruption of library operations This topic focuses on using the library user interface not the host applicat...

Страница 164: ...n state current mode activity and version Note If more than four tape drives are installed in the library use the Page 1 of x arrows to view the additional tape drives 2 Locate the tape drive that you...

Страница 165: ...ing Library Information Viewing System Information Viewing the Library Configuration Report Saving and E mailing the Library Configuration Record Viewing the Network Settings Report Viewing the Logged...

Страница 166: ...information about the library On the operator panel the report provides Physical library serial number firmware version board support package BSP version date and time of last firmware update Tape dr...

Страница 167: ...on Report The Library Configuration Report is a dynamic representation of the various library resources including tape drives slots partitions and library chassis The report shows which slots are assi...

Страница 168: ...the report click the Print icon in the upper right of the screen Clicking on a resource tape drive slot partition or chassis brings up a detailed window containing the following information Tape Drive...

Страница 169: ...rmation is provided for each partition name status online offline emulation type barcode policy total number of tape drives number of active tape drives total media mounted media total slots full slot...

Страница 170: ...ess firmware level control path status Note The library configuration report lists the native device identifier as reported by the tape drive HP tape drives always report SCSI as the native device ide...

Страница 171: ...count must be configured For information on setting up the e mail account see Configuring the Library E Mail Account on page 74 You can only e mail the library configuration record from the Web client...

Страница 172: ...ntly logged in to the library The report contains the following information about each user User Name User name of logged in user Privilege Privilege level of the logged in user Admin for administrati...

Страница 173: ...n the slot No barcode number means the slot is empty No_Label means the barcode is unreadable Partition Partition that owns the slot I E station slots are shared by all partitions Location Location co...

Страница 174: ...cleaning cartridge Drive location coordinates of the tape drive that was cleaned Status pass fail Return Code service use only Cleaning Type Manual Auto MoveMedium Expired Invalid if the tape is expi...

Страница 175: ...4 You can save or e mail the report following the on screen instructions Note If you want to e mail the log file to a recipient type the recipient s name in the text box next to the E mail button and...

Страница 176: ...orted For example selecting the Location column heading will sort by location coordinates 6 Click Apply A dialog appears asking you to confirm you want to take the partition offline 7 Click OK The Pro...

Страница 177: ...umber of tape drives Number of storage slots Number of I E station slots containing a tape cartridge assigned to the partition Operator Panel 1 Select Reports Partitions 2 Use the Up and Down buttons...

Страница 178: ...Using Advanced Reporting The Advanced Reporting feature is only available if you have Advanced Reporting licensed on the library See Licensable Features on page 11 for more information Advanced Repor...

Страница 179: ...chart and a data table When the log files are large it would take an excessively long time to load all the historical data into the data table For this reason the table only contains a maximum of 100...

Страница 180: ...og out of the library and log on again or reload the data To reload the data without logging out click the Reload button on the report configuration page see Figure 30 on page 159 This reloads all the...

Страница 181: ...e in the report Select one of the following All Drives by Coordinate default Presents the sum total of the selected attribute for all tape drives according to their location in the library If more tha...

Страница 182: ...4 weeks default Last 3 months or All History as far back as there is data in the log file Attributes Specifies which values are included in the report and how they are combined Select in any combinat...

Страница 183: ...ext The report is generated and appears on the screen Saving and E mailing Advanced Reporting Data You cannot save the report as it appears on the screen but you can save or e mail the report data as...

Страница 184: ...to the Load button 4 To use a saved template select the template from the drop down list and click Load 5 To delete a template select the template from the drop down list and click Delete Deleting Ad...

Страница 185: ...configuration as a template 5 Type name of new report here 6 Reloads the data from the library log file to the Internet browser 7 Lists the number of records currently loaded in the Internet browser f...

Страница 186: ...Statement 160 Quantum Scalar i40 and Scalar i80 User s Guide Viewing the Copyright Statement Operator Panel Select Reports Copyright Statement Web Client Available in the Web client online help To vie...

Страница 187: ...rmware Used in Autoleveling Initiating Tape Drive Firmware Autoleveling Upgrading Library Firmware The library firmware update operation allows you to update library firmware using the Web client With...

Страница 188: ...ade fails and again after the upgrade successfully completes For more information see Saving the Library Configuration on page 101 When you upgrade or downgrade library firmware the library also autol...

Страница 189: ...ile and click Open 9 Click Apply A confirmation dialog box appears asking you to confirm that you want to update the library firmware and restart the library 10 Click OK to continue with the library f...

Страница 190: ...hes separately which is described in the sections below In addition the library is equipped with a tape drive autoleveling feature that automatically updates firmware on all installed tape drives keep...

Страница 191: ...ed in Autoleveling on page 168 If you downgrade library firmware the baseline tape drive firmware for that version of library firmware will overwrite the existing baseline tape drive firmware images a...

Страница 192: ...available on the Quantum Web site contact Quantum Support It is not necessary to delete an old version of firmware before uploading a new version The new version overwrites the old version Note Upload...

Страница 193: ...e listed tape drives 6 Click Browse 7 Locate the tape drive firmware image file and click Open 8 Click Apply The Progress Window appears The Progress Window contains information on the action elapsed...

Страница 194: ...ions The Tools Drive Operations screen appears 2 Select Upload remove tape drive firmware for autoleveling and click Next The Tape Drive Firmware Autolevel screen appears The screen lists the vendor t...

Страница 195: ...le the tape drives on which you want to install firmware This autolevels only the tape drives you reset For instructions see Resetting a Tape Drive on page 260 Restart the library This verifies and au...

Страница 196: ...Chapter 7 Updating Firmware Updating and Autoleveling Tape Drive Firmware 170 Quantum Scalar i40 and Scalar i80 User s Guide...

Страница 197: ...ibrary WARNING Under no circumstances should a rack be moved while a library is installed This chapter covers Taking ESD Precautions Connecting Library Cables Installing the Rack Mount Kit Rail Kit In...

Страница 198: ...static sensitive parts To avoid damaging these parts while performing installation procedures always observe the following precautions Use an antistatic wrist strap If you do not have one touch the o...

Страница 199: ...rive cables from the tape drives to the host Caution Use care when handling the fibre optic cables Do not crimp or bend the cables Do not exceed the bend radius specified by the manufacturer 2 Connect...

Страница 200: ...Filler plate Power supply cord Service port do not use Filler plate Installing the Rack Mount Kit Rail Kit The instructions for installing the rails are the same for both the Scalar i40 and the Scalar...

Страница 201: ...rly Supported Rack Types The Scalar i40 and Scalar i80 libraries are designed to fit in most standard 19 inch equipment cabinets including Dell 08P157 US 08P157910 3AU 0900 square 2 48 2 72 mm thick S...

Страница 202: ...ry kit Allen wrench 3 mm provided in the library accessory kit Magazine lock override tool an opened paperclip small screwdriver or other object 3 5 mm or less in diameter that will not break off Rack...

Страница 203: ...the two halves of the rack mount shelves differ depending on the depth of the rack see Figure 32 on page 178 It is recommended that you use the ones that are exposed and have the widest spacing 8 tot...

Страница 204: ...r rack depths of 27 in 68 5 cm to 36 in 91 4 cm Use these holes for rack depths of 24 in 60 9 cm to 28 in 71 1 cm Use these holes for rack depths of 27 in 68 5 cm to 36 in 91 4 cm Use these holes for...

Страница 205: ...x 10 Allen screws T nuts T nuts Left side rack mount shelf Right side rack mount shelf T nuts must be oriented as shown to properly fit in the shelf adjustment slot T nuts must be oriented as shown to...

Страница 206: ...ch rail adapter is marked with the specific hole type supported see Figure 34 Figure 34 Rail Adapter Types Use the rail adapters with blocks on rails with square hole patterns Use the rail adapters wi...

Страница 207: ...rail adapter to the front and back of the rack mount shelves right and left with 2 M5 x 10 Allen screws per adapter see Figure 35 Figure 35 Assembling the Left Hand Rack Mount Shelf M5 x 10 Allen scr...

Страница 208: ...and Scalar i80 User s Guide 2 Install the left and right rack mount shelves into the rack the rack mount shelves adjust 24 to 36 in and secure with the following parts in four locations see Figure 36...

Страница 209: ...Removing and Replacing Components Installing the Rack Mount Kit Rail Kit Quantum Scalar i40 and Scalar i80 User s Guide 183 Figure 36 Installing the Rack Mount Shelves Left shelf Right shelf Washers...

Страница 210: ...184 Quantum Scalar i40 and Scalar i80 User s Guide 3 Once the rack mount shelves are secured to the rack tighten the Allen screws securing the adjustable shelves right and left together see Figure 37...

Страница 211: ...ry thumbscrews into to secure the library in the rack See table below for type of nut and Figure 38 on page 186 for installation location Type of Rail Type of Nut Description Cage nut Clip nut Square...

Страница 212: ...rary In a Rack Caution Make sure the rack mounting rails are level both left to right and front to back If the library is not level in the rack it will not work properly WARNING At least two people ar...

Страница 213: ...s will only slide out as far as the I E station one column of slots To release the right side magazines fully On the Scalar i40 and the bottom right magazine of the Scalar i80 reach under the open mag...

Страница 214: ...least two people are required to lift the library and remove it from a rack 1 Shut down the library by selecting Actions Shutdown from the operator panel 2 Turn OFF the library by pressing the power...

Страница 215: ...emoving and Replacing a Magazine on page 215 6 Unscrew the captive thumbscrews in the rack ears that secure the library to the rack see Figure 40 on page 188 7 Slide the library out of the rack Keep t...

Страница 216: ...8 Installing Removing and Replacing Components Installing the Library in a Desktop Kit 190 Quantum Scalar i40 and Scalar i80 User s Guide Figure 41 Desktop Kit Scalar i40 and Scalar i80 Scalar i40 Sca...

Страница 217: ...alar i80 User s Guide 191 Kit Contents Item Quantity Top cover 1 Side panel 2 for the Scalar i40 4 for the Scalar i80 Top cover screws 2 Rubber feet 8 Tools Required Phillips screwdriver Magazine lock...

Страница 218: ...the library if you have not already done so as follows a Insert the magazine lock override tool into the access hole in the bottom of the magazine bezel see Figure 42 b Use the tool to depress the rel...

Страница 219: ...e library carefully on its side either the left or right side Make sure the front end of the library the rack ear overhangs the edge of the table so that the library lies flat 6 Install the eight rubb...

Страница 220: ...y order as follows see Figure 44 on page 196 a Orient the side panel correctly They are all the same but can only be installed one way Line up the eight posts on the inside of the side panel with the...

Страница 221: ...Scalar i80 User s Guide 195 c Slide the side panel toward the front of the library about half an inch until it stops and the posts are engaged in the holes The side panel should be flush with the sid...

Страница 222: ...Library in a Desktop Kit 196 Quantum Scalar i40 and Scalar i80 User s Guide Figure 44 Installing the side panels Hole for captive thumbscrew Captive thumbscrew Holes for side panel posts Magazine rele...

Страница 223: ...ibrary b Install the two top cover screws through the top cover and into the screw holes in the top of the side panels Figure 45 Installing the Top Cover 9 Re install the magazines and push them in un...

Страница 224: ...op all library operations 2 Open all the magazines in the library a few inches a On the operator panel select Actions Magazine b Select a magazine and press Release c When prompted pull open the magaz...

Страница 225: ...m when you slide the library forward Caution Do not tip the library or tilt it on its side 5 Make sure all the magazines are pulled out a few inches or removed to allow you to remove and install the b...

Страница 226: ...Installing Removing and Replacing Components Removing and Replacing the Front Bezel 200 Quantum Scalar i40 and Scalar i80 User s Guide Figure 46 Bezel Screw Locations on Bottom of Library Bottom beze...

Страница 227: ...e bezel as you pull it off 9 Install the new bezel straight onto the library Do not tip or twist the bezel Slide the top and bottom edges of the bezel to the inside of the top and bottom layers of the...

Страница 228: ...or panel select Tools IVT and follow the instructions on the screen The IVT takes about 30 minutes See Running the Installation and Verification Test IVT on page 255 for more information about the IVT...

Страница 229: ...vel surface 2 Verify that the new chassis is the same type Scalar i40 or Scalar i80 as the unit you are replacing 3 If you had license keys installed on your library you will need to install new ones...

Страница 230: ...Loosen the two captive thumbscrews on the SCB 2 Grip the thumbscrews and pull outward to slide the SCB out of the library 3 Place the SCB on an anti static surface or in an anti static bag Tape Drive...

Страница 231: ...ng outward on the magazine bezel handle If the magazine is on the right side it will only slide out as far as the I E station To release the magazine fully On the Scalar i40 and the bottom right magaz...

Страница 232: ...rary that secure the library to the rack then slide the library out of the rack Place the library on a flat stable surface WARNING Two people are required to safely lift the library out of a rack To r...

Страница 233: ...rinted on the restraint see Figure 49 Remove and save the four thumbscrews for use in restraining the robot in the chassis you are returning Discard the mylar sheet and metal clip Figure 49 Removing t...

Страница 234: ...emove the eight rubber feet installed on the bottom of the library You can remove them by twisting them as you pull them out Save them to use on the replacement chassis d Take the four thumbscrews you...

Страница 235: ...igure 50 Restraining the Robot Four robot restraint thumbscrews Rack ear overhangs edge of desk or table 11 Install the new chassis in a rack or desktop kit For instructions see Installing the Rack Mo...

Страница 236: ...ghten the two thumbscrews finger tight 4 Connect the Ethernet cable to the LEFT Ethernet port as viewed from the back of the library see Figure 51 on page 212 Power Supplies If your library is a Scala...

Страница 237: ...mating connector in the library chassis 2 Tighten the tape drive s captive thumbscrews finger tight to secure the tape drive to the library chassis 3 Connect all tape drive cables as they were in the...

Страница 238: ...ze 15 You will notice the library has a new diagnostic ticket DT042 stating the library s vital product data VPD has changed 16 Reconfigure host applications to support the new library VPD serial numb...

Страница 239: ...A filler plate is required to cover every empty tape drive and power supply slot on the rear of the library in order to maintain proper library cooling If you remove a tape drive or power supply from...

Страница 240: ...ttom of the filler plate is still attached in the slot 3 Lift the filler plate up to disengage the catch at the bottom and pull the filler plate out of the slot Installing a power supply filler plate...

Страница 241: ...plate Single power supply installed in top slot Removing and Replacing a Magazine The procedure for replacing magazines is the same on the Scalar i40 and the Scalar i80 Note The library can operate w...

Страница 242: ...On the Web client select Reports Library Configuration 2 Click the Show Barcodes button The screen displays a map of the library showing the location of each cartridge by barcode 3 Click the print ico...

Страница 243: ...m right magazine of the Scalar i80 reach under the open magazine and insert the tool directly into the access hole in the library chassis to depress the release latch while pulling out on the magazine...

Страница 244: ...ee Figure 54 Figure 54 Proper Orientation Right Side Magazine Springs Silver rollers 3 Choose the correct bezel left or right from the magazine replacement kit Note If you try to install the wrong bez...

Страница 245: ...stall them in the outer hole in each tab see Figure 55 Figure 55 Removing Installing the Magazine Bezel Bezel Tab 7 Remove the tape cartridges from the removed magazine and carefully install them in t...

Страница 246: ...through the next few screens to run the magazine test on the replaced magazine If a problem is found during testing you receive a diagnostic ticket See Running the IVT Diagnostic Subtests Individually...

Страница 247: ...for redundancy Replacing a Power Supply in a Single Power Supply System Scalar i40 and Scalar i80 Note If you have a single power supply in a Scalar i80 it is recommended that you install it in the u...

Страница 248: ...y be trying to install it upside down 7 Tighten the two thumbscrews finger tight 8 Connect the power cord to the power supply 9 Make sure the power cord is plugged in to a grounded AC outlet 10 The po...

Страница 249: ...library You will feel it snap into place The power supply only goes in one way and should slide in easily If you cannot slide it in you may be trying to install it upside down 7 Tighten the two thumb...

Страница 250: ...nfiguration to a known location 2 If the library is still operational and you want to save log and report information for historical purposes access the logs and reports you want using the Web client...

Страница 251: ...SCB for installation as follows The board components face up The flat part of the board faces down The thumbscrews are on the upper side of the SCB back plate see Figure 58 on page 226 12 Install the...

Страница 252: ...on page 226 Installing Library Firmware 1 Connect the power cords to the power supplies on the back of the library Make sure that each power supply is plugged in to a grounded AC outlet 2 Turn ON the...

Страница 253: ...e numeric value for each digit and press the Right button to go to the next digit When finished press Apply If you choose DHCP the library assigns an IPv4 address 6 When finished viewing or setting th...

Страница 254: ...ation Follow the instructions in this section if you have a saved library configuration that you want to reinstall on the library 1 On the operator panel press Cancel to exit the Setup Wizard 2 Take n...

Страница 255: ...and send the old SCB back to Quantum Manually Reconfiguring the Library Follow the instructions in this section if you do not have a saved library configuration 1 If you had licenses installed on you...

Страница 256: ...art Library Restart all the tape drives you want to autolevel as follows From the Web client select Tools Diagnostics Confirm you want to take the partitions offline Select Drives Drive Tests Drive Re...

Страница 257: ...rive from the drive sled Note For multiple tape drive installs in which you are changing control paths install and verify the tape drives one at a time rather than all at once Preparing Partitions and...

Страница 258: ...g is the control path in a partition with multiple tape drives and you want the partition to remain online during the replacement procedure In this case select another tape drive as the control path F...

Страница 259: ...ckaging materials from the replacement tape drive Ship the tape drive to Quantum using the RMA materials included in the packaging Installing a Tape Drive Tape Drive Slot Location Considerations Tape...

Страница 260: ...late to the back of the library Holding the thumbscrews pull the filler plate gently out of the library Save the filler plate in case you need to use it in the future 2 Insert the tape drive into the...

Страница 261: ...the tape drive is offline If this is a new installation not a replacement the tape drive will come online automatically 4 Connect the tape drive cable from the tape drive to the host 5 If the firmwar...

Страница 262: ...you want You may need to refresh your Internet browser 9 Verify that the host computer and backup applications can see the new tape drive configuration correctly 10 If any empty slots remain install a...

Страница 263: ...now The library configuration report provides a convenient map of your slot assignments If you print or copy this map you will be able to easily install your cartridges later 1 On the Web client selec...

Страница 264: ...ines 5 Shut down the library by selecting Actions Shutdown from the operator panel Wait for the operator panel to prompt you to turn off library power 6 Turn OFF the library by pressing the power butt...

Страница 265: ...ntly press down on one of the robot s metal side rods until the robot starts moving It should drift down to rest on the floor of the library 10 Reinstall the empty magazines in the library by pushing...

Страница 266: ...ear overhangs edge of desk or table c Do NOT turn the library back to an upright position at this point Leave it on its side until you place it in the box Caution If you place the library upright with...

Страница 267: ...ng the Library for Moving or Shipping Quantum Scalar i40 and Scalar i80 User s Guide 241 14 Place the library in the packaging as shown in Figure 62 Figure 62 Packing the Library for Shipping Top foam...

Страница 268: ...to remove the four thumbscrews securing the robot to the floor of the library Do not place it upright until you have removed the four thumbscrews or you could damage the chassis or the robot When plac...

Страница 269: ...lso notifies you of issues it detects and guides you through diagnosing and correcting issues before problems interfere with backups This chapter covers About Diagnostic Tickets Capturing the Library...

Страница 270: ...ion but the nature of the condition may have little or no effect on operations High The middle level of priority A ticket with high priority indicates that a condition exists within the library that i...

Страница 271: ...ription of the event and guides you through a series of steps to resolve the issue It is recommended that you use the Web client to view and resolve all your diagnostic tickets Only one person at a ti...

Страница 272: ...rrows to view the additional tickets 3 To view more details about the ticket including the location coordinates of resources that may be involved click the Details button 4 To resolve the ticket click...

Страница 273: ...nts Trace logs collect problem data and provide support personnel with vital library information for troubleshooting and solving problems You can e mail the snapshot file to a recipient or download it...

Страница 274: ...Web Client The Web client user interface includes a header that contains the company logo product name and the three main navigation buttons Home Help and Logout In addition a message in the header al...

Страница 275: ...diagnostic ticket and follow the resolution steps listed see About Diagnostic Tickets on page 244 Power cycle the library to clear the error If that fails contact Quantum Support Library needs manual...

Страница 276: ...nt to take the tape drive and partition offline Tape drive log files adhere to the following naming convention UDS_ID_SN DMP where ID identifies the tape drive coordinate location within the library a...

Страница 277: ...on the front panel above the power button They function as follows LED Location Color Indicates Power on LED closest to power button Green Library power is ON Ticket indicator LED farthest from power...

Страница 278: ...Port Green LED Activity Indicator Green This LED illuminates when actual traffic is being sent over the Ethernet cable The LED may be blinking or on solid it blinks more rapidly the more traffic is b...

Страница 279: ...althy and operational Amber Tape drive is offline Red Failure Replacement required Fibre Channel Fibre Channel tape drive sleds have two LEDs on their rear panel indicated on the drive sled as STATUS...

Страница 280: ...ubleshooting Interpreting LEDs 254 Quantum Scalar i40 and Scalar i80 User s Guide Figure 65 Fibre Channel Tape Drive LEDs Half height FC tape drive Full height FC tape drive Link LED Link LED Status L...

Страница 281: ...olor Indicates Green AC power is present and the library front panel power switch is turned ON Amber AC power is present but the library front panel switch is turned OFF Red Power supply failure Off N...

Страница 282: ...e tape drive inventories the scratch tape and moves the scratch tape out of the tape drive The test takes 1 2 minutes per tape drive Magazine Test moves a scratch tape through all storage slots in the...

Страница 283: ...ch tape to the System partition 3 Select Tools IVT 4 Press Yes to start the test Running the IVT Diagnostic Subtests Individually Robotics Tape Drive and Magazine Tests If you do not need to run the f...

Страница 284: ...ine Test and press Select 5 For the tape drive or magazine test select which tape drive or magazine you want to test and press Select 6 Press Run Running the Random Move Test This will perform a demo...

Страница 285: ...users with the same or lower privileges the operator panel user is not logged out but any attempted operation using partitions will fail Users will be unable to log in to the Web client and will get...

Страница 286: ...ers of the same or lower privilege level see Performing Library Diagnostics on page 259 Operator Panel 1 Select Actions Tape Drive Reset 2 Select the tape drive you want to reset and push Reset Once t...

Страница 287: ...ion 3 Enter Diagnostics Tools Diagnostics then click OK to take partitions offline and log out all other users of the same or lower privileges 4 Select Robotics Robotics Get Put Test 5 Click Apply 6 T...

Страница 288: ...re If you upgrade firmware your library configuration settings remain as you have set them Web Client On the Web client this feature is only available to service users using the service login and pass...

Страница 289: ...cartridges in the library must have a barcode label In addition when loading your library you should be aware of whether or not your cartridges are write protected This section discusses these types...

Страница 290: ...range for Linear Tape Open LTO cartridges is 50 F to 104 F 10 C to 40 C The operating relative humidity range is 20 to 80 non condensing If cartridges have been exposed to temperatures outside the ra...

Страница 291: ...position The switch is located on the left side of the cartridge front Barcode Requirements Cartridges must have an external barcode label that is machine readable A barcode must use only uppercase l...

Страница 292: ...barcode number and optional media ID The media ID is not reported to the host If a media ID is included the label must have a five to 13 character barcode followed by a media ID for example XXXXXXXXXX...

Страница 293: ...hat you can attach All barcode labels must be applied to the front of a cartridge Peel off the label and place it on the cartridge Verify that the label is oriented so that the numbers appear above th...

Страница 294: ...Chapter 10 Working With Cartridges and Barcodes Installing Barcode Labels 268 Quantum Scalar i40 and Scalar i80 User s Guide...

Страница 295: ...s and no tape cartridges installed 34 9 lbs 15 8kg 52 4 lbs 23 8 kg Weight one power supply two tape drives and no tape cartridges installed With 2 half height SAS tape drives 44 2 lbs 20 kg With 2 fu...

Страница 296: ...e drives 3 full height or 5 half height tape drives Number of magazines 2 magazines 20 slots each 4 magazines 20 slots each Number of cartridge slots Base unit 25 Fully licensed 40 Base unit 50 Fully...

Страница 297: ...nerating equipment within the rack enclosure may cause a rise over ambient room temperatures Air Clearance Requirements There must be at least 4 in 10 cm of open space in front of and behind the libra...

Страница 298: ...100 Volt 5 0 Amps 240 Volt 2 5 Amps Typical Power Consump tion 100 watts 200 watts Communication Interfaces Library Robot Control Logical Unit Number LUN Connectivity Native drive interface FC SAS Lib...

Страница 299: ...ape Drives Vendor Type Interface HP LTO 4 Fibre Channel 4 Gb LC con nector SAS 3 Gb SFF 8088 connec tor Supported Media Cartridge Type Access LTO 4 Read write in LTO 4 tape drives supports WORM functi...

Страница 300: ...with the Scalar i40 and Scalar i80 systems you must obtain and install it independently The Scalar i40 and Scalar i80 systems support the following Internet browsers Note For correct operation of the...

Страница 301: ...gs and their descriptions Support for specific Tape Alert flags may vary based on tape drive type and firmware revision Not all tape drives support every Tape Alert Consult your tape drive SCSI manual...

Страница 302: ...iting 3 Hard error W The operation has stopped because an error has occurred while reading or writing data which the drive cannot correct The drive had a hard read or write error 4 Media C Your data i...

Страница 303: ...10 Media removal prevented I You cannot eject the cartridge because the tape drive is in use Wait until the operation is complete before ejecting the cartridge Manual or software unload attempted whe...

Страница 304: ...writing or reading Manual or forced eject while drive actively writing or reading 17 Read only format W You have loaded a cartridge of a type that is read only in this drive The cartridge will appear...

Страница 305: ...sh 2 Then use a cleaning cartridge Check the tape drive user s manual for device specific cleaning instructions The drive is ready for a periodic cleaning 22 Expired cleaning media C The last cleaning...

Страница 306: ...closure Check the enclosure user s manual for instructions on replacing the failed power supply Redundant power supply unit failure inside the tape drive enclosure or rack subsystem 28 Power consumpti...

Страница 307: ...again 3 Restart the operation Error recovery action 34 Microcode update fail W The microcode update has failed because you have tried to use the incorrect microcode for this tape drive Obtain the cor...

Страница 308: ...n with tape loaded 51 Tape directory invalid at unload W The tape directory on the tape cartridge just unloaded has been corrupted File search performance will be degraded The tape directory can be re...

Страница 309: ...has failed because the medium cannot be unloaded 1 Do not attempt to extract the tape cartridge 2 Call the tape driver supplier help line The drive is unable to unload the medium 57 Automation interfa...

Страница 310: ...u are using b Check that the medium is bar coded correctly for WORM The application software does not recognize the medium as WORM 61 64 Reserved Media Recognition System MRS is a method where pre def...

Страница 311: ...lectrical and electronic equipment The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a man...

Страница 312: ...Appendix C Disposal of Electrical and Electronic Equipment 286 Quantum Scalar i40 and Scalar i80 User s Guide...

Страница 313: ...mponent is said to be a 3U component A Arbitrated loop A Fibre Channel configuration that attaches multiple communicating ports in a loop Two or more ports can interconnect but only two ports can comm...

Страница 314: ...trol path connection is made through a designated tape drive Only one tape drive can be selected as the control path per partition Controller The PCB or system that translates computer data and comman...

Страница 315: ...transport data at rates up to 100 million bits per second Other software such as TCP IP runs on top of Ethernet to provide high level networking services to applications Event A condition that matche...

Страница 316: ...a certified field service representative G GUI Graphical User Interface A computer environment that provides a visual view of a system by incorporating windows icons menus and a pointing device Also...

Страница 317: ...at allocates resources and controls processes The design strategy has been to keep the kernel as small as possible and to put the rest of the UNIX functionality into separately compiled and executed p...

Страница 318: ...is dedicated to different servers drives or applications When the storage space is divided into smaller parts each part is configured with its own SCSI unique identifier or LUN M Magazine A container...

Страница 319: ...multiple users or dedication to one or more host application Pathname A list of directories separated by slashes and ending with the name of a directory or nondirectory file A pathname is used to tra...

Страница 320: ...ta corruption viruses etc or to create test or pre production environments Snapshots are also often used as a first step for creating non disruptive point in time backups and for copying datasets to a...

Страница 321: ...sent when predefined conditions are met For example an error trap tests for an error condition and provides a recovery routine U User ID An alphanumeric value that the password database associates wi...

Страница 322: ...e The WWPN is a 64 bit hard coded address for each port on an FC connected device It is used to identify available SAN devices at end points X X axis X position The horizontal position of the library...

Страница 323: ...Demand 11 capturing the library snapshot 247 cartridges see tape cartridges 264 chassis removing and replacing 202 cleaning cartridges exporting 133 importing 131 valid 130 cleaning log 148 cleaning...

Страница 324: ...161 tape drive upgrading 164 front panel 2 G gateway 45 get put test 261 H health status icons 29 home page 33 34 host name 43 host software configuration 26 I I E station slots configuring 63 I E st...

Страница 325: ...network prefix 45 network settings changing 42 configuring 42 report 145 151 network time protocol 50 NTP 50 O online offline library 113 partitions 59 tape drives 137 open source license agreement 1...

Страница 326: ...ions 269 SSH services enabling disabling 97 SSL enabling disabling 99 subnet mask 45 subsystem status 35 system control board description 7 removing and replacing 223 system information report 140 sys...

Страница 327: ...Index Quantum Scalar i40 and Scalar i80 User s Guide 301 WORM 11 write protecting cartridges 265...

Страница 328: ...Index 302 Quantum Scalar i40 and Scalar i80 User s Guide...

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