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IS125 Conveyors | Installation & Maintenance Instructions
Warranty Information
QC CONVEYORS warrants that our conveyors are free from defects in materials and workmanship and fit for the ordinary purposes for which such goods are used, under
normal installation, use and service for ten (10) years from date of purchase or 21,000 hours* of running use, whichever is sooner. QC CONVEYORS will replace any
defective part within the warranty period, without charge, provided:
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The Purchaser gives QC CONVEYORS prompt written notice of the defect, including the date of purchase and original purchase order number.
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The Purchaser will then be given a return goods authorization number (RGA#) which must be displayed on all labels and packing slips returned
with merchandise. (See RGA section)
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The Purchaser pays for delivery of the defective part to QC CONVEYORS for inspection and verification of the defect.
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The Purchaser shall pay any costs of installing the replacement part.
This warranty is limited to the replacement of defective parts.
QC CONVEYORS WILL NOT BE LIABLE FOR ANY DAMAGES CAUSED BY ANY DEFECT IN THIS
UNIT.
This warranty shall not apply if any failure of this unit or its parts is caused by unreasonable use, lack of maintenance, improper maintenance and/or repairs,
incorrect adjustments, exposure to corrosive or abrasive material, moisture causing damage, or any modification or alteration affecting the operation of the unit which is
not authorized by QC CONVEYORS in writing. This warranty shall not apply to the following items that are covered by their manufacturer‘s warranty, subject to any limitation
contained in those warranties.
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Bearings
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Controllers
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Motors
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Casters
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Reducers
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Belts (unless otherwise agreed to in writing)
CAUTION:
Any attempt to repair such items may actually void the manufacturer’s warranty. Any description of this unit is only to identify it and is not a warranty that the
unit fits the description. Any warranties implied by law are limited in duration to the ten (10) year term of this warranty. EXCEPT AS SET FORTH HEREIN, QC CONVEYORS
MAKES NO OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY FOR FITNESS OR ANY PARTICULAR PURPOSE.
*Warranty is five years/10,500 hours without registration at
qcconveyors.com/serial.
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Lost or Damaged Goods
Shipments should be inspected immediately upon receipt for lost or damaged goods. Any loss or damage should be noted on the carriers receipt (or bill of lading) at the
time of acceptance. If items are perceived to be lost or damaged after the shipment has been accepted, it becomes more difficult to file a claim with the carrier if the
receipt does not indicate such loss or damage. Do not, at any time, request the carrier to return any items or shipment to QC Conveyors without previous authorization from
our company for such a return. Please notify QC Conveyors as soon as any loss or damage is discovered and request the department that handles the lost or damaged
goods. You will need to know a complete description of all lost or damaged items. If replacement items are needed, a purchase order made out to QC Conveyors will need
to be supplied. QC Conveyors will then contact the carrier’s local agent and request that an inspection of the items be performed. This is absolutely necessary. Unless an
inspection is performed, the carrier will not entertain any claim for loss or damage. After the inspection has been completed, the carrier will notify QC Conveyors. If the
carrier takes responsibility for the claim, a credit will be issued to you for the replacement item(s), including freight charges from QC Conveyors, where applicable. If the
carrier does not take responsibility for the claim, a representative of QC Conveyors will contact you.
