Troubleshoot
Event message
The file contains some non-printable pages.
• The file could be corrupt.
• The graphic commands in the file could be
missing .
• The shift setting could be set to a value that
causes the image to move completely off the
paper.
'No pages were generated when
processing the document'
This message can appear when the printer is reboot-
ed after a power failure and some documents in
the printer spool are corrupt.
• Reprint the job from the submission applica-
tion or from the Smart Inbox.
'Job deleted because it is not re-
coverable (data is corrupt or in-
complete)'
This message can appear when the printer is reboot-
ed after a power failure and some documents in
the printer spool cause software problems.
• Reprint the job from the submission applica-
tion or from the Smart Inbox.
'Job deleted because it causes a
software crash in the printer'
The job was deleted from the jobs queue because
the media request timeout expired and the 'Action
after media request time-out' is set to 'Delete the
job'
• Reprint the job from the submission applica-
tion or from the Smart Inbox.
'Job was deleted from the queue
after a media request timeout'
• For Postscript and PDF files, check if the
Adobe
©
PostScript
®
3 / PDF option is autho-
rized.
'Job cannot be printed because
the required PS/PDF license is
not available'
• Click 'Configuration' - 'Connectivity' and
move to the 'Printer languages' header. Check
whether printing of this printer description
language is 'Enabled'.
'Job cannot be printed because
the required PDL is disabled'
Result
If you are unable to fix the problem with the help of the event messages in Océ Express
WebTools, then look at the other “How to...” entries in this manual
original jam (Océ PlotWave 900scanner)’
.
Chapter 12 - Solve problems
297
How to correct a problem with the help of Océ Express WebTools
Содержание PlotWave 900
Страница 1: ...o Oc PlotWave 900 Serious Power User manual Operating information...
Страница 11: ...Chapter 1 Introduction...
Страница 28: ...Chapter 1 Introduction 28 Working area...
Страница 29: ...Chapter 2 Get to know the Oc Plot Wave 900 system...
Страница 44: ...Chapter 2 Get to know the Oc PlotWave 900 system 44 Online Offline button...
Страница 45: ...Chapter 3 Define your workflow with Oc Express WebTools...
Страница 128: ...Chapter 3 Define your workflow with Oc Express WebTools 128 Delete a Smart Inbox...
Страница 129: ...Chapter 4 Use the Oc PlotWave 900 to print...
Страница 142: ...Chapter 4 Use the Oc PlotWave 900 to print 142 Print a job from the Smart Inbox...
Страница 143: ...Chapter 5 Use the Oc PlotWave 900 scanner to copy...
Страница 169: ...Chapter 6 Use the Oc TDS600 scanner to copy...
Страница 197: ...Chapter 7 Use Oc Mobile Printing and Scanning...
Страница 210: ...Chapter 7 Use Oc Mobile Printing and Scanning 210 Save a scanned document on your mobile device...
Страница 211: ...Chapter 8 Special copy and scan jobs...
Страница 238: ...Note You can use horizontal and vertical shift at the same time Chapter 8 Special copy and scan jobs 238 Shift the image...
Страница 241: ...Chapter 9 The Folder Reinforcement unit and Belt unit...
Страница 255: ...Chapter 10 Oc Double Decker Pro...
Страница 262: ...Chapter 10 Oc Double Decker Pro 262 How to set the media separation method...
Страница 263: ...Chapter 11 System maintenance...
Страница 291: ...Chapter 12 Solve problems...
Страница 328: ...Chapter 12 Solve problems 328 Other problems...
Страница 329: ...Chapter 13 Support...
Страница 335: ...Chapter 14 License management...
Страница 347: ...Chapter 15 Account management...
Страница 356: ...Chapter 15 Account management 356 Enable account management in the Oc Express WebTools...
Страница 357: ...Chapter 16 Software options...
Страница 359: ...Chapter 17 Network and Security set tings...
Страница 361: ...Appendix A System specifications...
Страница 379: ...Appendix B Reader s comment sheet...
Страница 393: ...Working area printing system 27 Z Zoom Setting 162 Zoom factor Zoom factor 185 393 Index...
Страница 394: ...2...
Страница 395: ...2...