T-46
8-3.
Main Error Messages and Their Remedies
Message
Cause
Remedy
*COMM.ERROR*
XXXX SERVER
Communication is not possi-
ble because of some problem
in the machine or the condition
of the network or server.
Check the transmission
results.
Consult with the network
administrator.
*CANNOT CONNECT*
XXXX SERVER
A connection to the server
cannot be established.
Check that the Ethernet
cable is correctly connected.
Check the “E-MAIL SET-
TING 1”, “E-MAIL SETTING
2” and “NETWORK SET-
TING” settings.
Consult with the network
administrator.
*CANNOT GET IP*
XXXX SERVER
The IP address could not be
assigned by the DNS or DHCP
server.
Consult with the network
administrator.
*DISCONNECT*
XXXX SERVER
The connection to the server
was cut.
Consult with the network
administrator.
*WRONG PASSWORD*
XXXX SERVER
The password is incorrect, so
the machine could not log onto
the server.
For a POP3 server, check
the “E-MAIL SETTING 2” set-
ting.
Consult with the network
administrator.
*RECEIVE WRONG
DATA*
An e-mail that cannot be
printed by this machine was
received. (For a file attachment
in a format other than TIFF-F)
Ask the sender to send a
TIFF-F file or text in the cor-
rect format.
*MEM.FULL/TX CANCEL* While sending an e-mail, the
size of the data for the
scanned image has exceeded
the capacity of the memory.
Retrieve all received e-mail
stored in the memory.
*MEM.FULL/RX CANCEL*
XXXX SERVER
While receiving an e-mail, the
size of the data for the
scanned image has exceeded
the capacity of the memory.
Retrieve all received e-mail
stored in the memory.
*FILE.FULL/TX CANCEL* While sending an e-mail, the
maximum of number of man-
aged memory file is used.
Retrieve all received e-mail
stored in the memory.
*FILE.FULL/RX CANCEL*
XXXX SERVER
While receiving an e-mail, the
maximum of number of man-
aged memory file is used.
Retrieve all received e-mail
stored in the memory.
*SERVER MEMORY
FULL*
SMTP SERVER
The memory of the SMTP
server has become full while
sending an e-mail.
Consult with the network
administrator.
*FTP SERVER ERROR*
While uploading scan data, the
data could not be correctly
uploaded to the FTP server.
Please consult your network
administrator for details.
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