T-26
6.
IMAGE QUALITY PROBLEMS
6-1.
Troubleshooting Image Quality Problems
• This chapter is divided into two parts: “Initial Checks” and “Troubleshooting for Specific
Image Quality Problems”.
• If an image quality problem occurs, first go through the “Initial Checks” and, if the cause
is still not identified, continue to “Troubleshooting for Specific Image Quality Problems”.
6-2.
Initial Checks
• Determine if the failure is attributable to a basic cause or causes.
Section
Step
Check
Result
Action
Installation
site
1
The installation size complies with the
requirements specified in “PRECAU-
TIONS FOR INSTALLATION” con-
tained in the “GENERAL” section.
NO
Change the instal-
lation site.
Paper
2
The paper meets product specifica-
tions.
NO
Instruct the user
to use recom-
mended paper
that meets prod-
uct specifications.
3
The paper is damp.
YES
Change the
paper.
Instruct the user
on the correct
methods for stor-
ing paper.
Original
document
4
The document is not flat.
YES
Correct the docu-
ment.
5
Copies of a faint document (written in
light pencil, etc.) are being made.
YES
Instruct the user
to use a docu-
ment with an
appropriate image
density.
6
Copies of a highly transparent docu-
ment (OHP transparencies, etc.) are
being made.
YES
Instruct the user
on how to copy
transparent docu-
ments.
7
The CIS is dirty.
YES
Clean the CIS.
PM parts
8
PM parts relating to image formation
have reached the end of cleaning/
replacement cycles.
YES
Clean or replace
the PM parts.
Adjust-
ments
9
There are adjustments that can
improve image quality problems by
being performed again.
YES
Perform the
adjustment again.
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