Troubleshooting
62
JuLI
TM
Stage - User Manual
9
Troubleshooting
Installation
JuLI
TM
Stage
does not
power up
Connect the device to the power outlet.
Check the on/off switch on the side of the control
box.
Contact your distributor.
Monitor is black
Move the mouse.
Check if the power supply is connected and the
monitor is switched on.
Check if the monitor is connected to the PC.
Turn the monitor off and on again.
Monitoring
Poor image
(Too dark and too
bright)
Re-optimize the brightness and exposure settings.
Restart the device.
Dirty image
Wipe the stage carefully.
Eliminate any dust on the device and culture dish.
Check for and remove any condensation on the lid
or the bottom of the vessel.
Let the sample warm up before imaging.
Time-lapse images
become dark or bright
Warm up the instrument for 2 hours before
monitoring (power should be on when warming up
the instrument).
Cell culture flask should be wetted with culture
media before imaging.
Eliminate any dust from the culture dish.
Remove any condensation from the lid or bottom of
the vessel.
To prevent any problem such as shaking of culture
dish or inflowing light, pay special attention when
you open or close the incubator door during
monitoring.
Problem saving movie
file
Check the available volume of the hard disk.