Operation and Maintenance
216
Mitel SMB Controller
syd-0657/2.0 – R6.0 – 09.2018
Send e-mail failed
The system was unable to send an e-mail
because an error occurred.
Meaning of the parameter values in Tab. 90
Cause/action, e-mail
client, additional
information, date,
time
critical
(negative,
with
match)
SIMPLE/MSRP back within
the licence limit
There are now enough licences available for
using the MSRP and/or SIMPLE protocol for
users.
Date, time
Serious
(positive,
with
match)
SIP account available
The SIP account has successfully registered
with the SIP provider.
Provider, account,
date, time
critical
(positive,
with
match)
SIP account not available
The SIP account cannot register with the SIP
provider for a certain reason (0: Provider unob-
tainable / 1: no permission). The event is trig-
gered only if the parameter
Registration required
is configured to
Yes
.
Provider, account,
date, time
critical
(negative,
with
match)
SMS gateway reachable
External SMS gateway again reachable
Date, time
critical
(positive,
with
match)
SMS gateway unreachable
External SMS gateway unobtainable by network
provider or incorrectly configured
Date, time
critical
(negative,
with
match)
Software upgrade IP system
phone failed
The software update of an MiVoice 5361 IP /
5370 IP / 5380 IP has failed for the stated rea-
son.
User number, termi-
nal ID, reason, date,
time
critical
(negative,
with
match)
Software upgrade IP system
phone successful
The software update of an MiVoice 5361 IP /
5370 IP / 5380 IP has now been successfully
completed after unsuccessful attempt(s).
User number, termi-
nal ID, date, time
critical
(positive,
with
match)
Software upload
During an upload in system status:
•
Update running
•
Supervision running
•
Normal operation
Parameter 1:
• 0: "New communi-
cation server soft-
ware loaded, start-
ing...",
• 1: New communi-
cation server soft-
ware crashed, roll-
back performed
• 3: New communi-
cation server soft-
ware started and
running well
Date, time
Normal
(without
match)
Event message
Trigger condition
Details
1)
Severity
