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Page 274
System Features
Inter-Tel
®
Axxess
®
Administrator Guide — Issue 11.0, May 2008
Hookflash/Recall
HOOKFLASH/RECALL
A timed hookflash/recall may be required for Inter-Tel endpoint and single-line users to use
certain telephone company or PBX features. The CO Hookflash/Recall feature code sends a
timed hookflash/recall over the trunk when entered. A hookflash/recall will restart the call cost
display and toll restriction, plus it will start a new line in the SMDR printout. However, the call
will remain under the same Call button.
The Hookflash/Recall feature can be enabled or disabled on a trunk group-by-trunk group
basis. It can be used on any outside call, including conference calls.
The duration of the hookflash/recall can be changed by reprogramming the LS/GS CO Hook-
flash/Recall timer (default value is 0.6 seconds). If the system is not installed behind a PBX,
the Hookflash/Recall timer must be programmed to be compatible with the system’s trunks.
To send a timed hookflash/recall while on a trunk:
Inter-Tel Endpoints:
Press the Special button and enter Hookflash/Recall feature code 330.
Single-Line Sets:
Hookflash/Recall and then enter the Hookflash feature code (330).
NOTE:
The Hookflash feature is known as the Recall feature in Europe.
REMINDER MESSAGES
NOTE:
This feature does not apply to single-line sets.
Reminder messages are set, like an alarm clock, to signal an Inter-Tel endpoint at a specified
time. The user can select the message and time up to 24 hours in advance. Twenty different
reminder messages are available. These messages can be reprogrammed by the installer or
using an administrator’s station. They are limited to 16 characters.
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