
75
Trouble shooting
1
3
9
7
2
Turn off the machine’s wall switch. Check that
the drum and motor rotate smoothly.
Drum/motor OK
Drum/motor not rotating
smoothly
Wait at least 10 minutes to let motor cool, then
switch on machine power supply. Start a pro-
gram. Does the error code recur immediately?
Not immediately
Error code immediately
Turn off the machine’s
wall switch. Disconnect
connector X3 by motor.
Use an ohmmeter to
check between X3:7 - 9
on the fixed half of the
connector (motor side).
Circuit closed
Circuit
open
Reconnect X3.
Disconnect connector
X312 and use an ohmme-
ter on the part of the
connector with wiring to
the motor to check
between X312:3 - 4.
Circuit open Circuit
closed
Start the service program. Run the motor on low
wash speed, anticlockwise (code 25) and
clockwise (code 26). Check for any abnormal
noise from drum/motor.
Drum/motor OK
Noise from drum/motor
Run the motor at increasing speeds (high wash
speed code 27-28, distribution speed code 29,
extraction code 31-34). If no error code arises,
finally run motor for at least 10 minutes on its
highest extraction speed (code 33).
Error code returns
No error code
Check the wiring from X312 on motor control unit
to X3 by motor. Use an ohmmeter to check five
conductors as follows:
X312:
3
4
6
7
8
X3: 7
9
1
2
3
Also check between the five conductors to
eliminate possibility of shorts between any two.
Wiring OK
Wiring faulty
Error codes which may arise on the control panel display
32E
Thermal protection for motor
has cut out.
Connector X3, male, to
motor control unit
Connector X312, wiring
to motor
1
8
1
8
1
3
9
7
2
Connector X3, wiring to
motor control unit.
Connector X312, wiring
to motor
3401
3403
Check with ohmme-
ter
Check with ohmmeter
Check the wiring and replace
it if necessary.
Bearing failure in drum or
motor. Investigate and
remedy.
Fault in wiring between motor
control unit and motor. Check
the wiring and replace it if
necessary.
Internal fault in motor control
unit detection of thermal
cutout protection. Replace
motor control unit.
Failure in motor thermal
cutout. Replace motor.
Cause/Action
Error code/symptoms
Fault-finding
Bearing failure in drum or
motor or objects between
inner and outer drum.
Investigate and remedy.
Transient fault. No action
required.
Internal fault in motor causing
it to overheat. Replace motor.
3403
3402