114 Troubleshooting
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MICROPLEX
Operator’s Manual SOLID 166E
Edition 1.1
7.1. Error during the Print Process
Defect
Printer does not work
Frequent
paper
jams
Stacker
errors
Remedy
- Check the power supply, switch on the device.
- Make sure all covers of the device (e.g. the
front cover) are completely closed.
- Pay attention to the panel messages (see
section 7.3).
- Check if the paper has been inserted correctly
(see chapter 3).
- Make sure all paper is removed from the
paper path after a paper jam.
- Pay attention to all information in section 7.4:
Clearing Paper Jam
- See section 3.2.8 Troubleshooting (Stacker)
If the remedies above are not successful or there is an error message that is not
described on the following pages please switch off the device and contact a
MICROPLEX authorized service engineer.
