Q-Sense Technical Reference Manual
Proprietary
172 of 188
Malfunction
Solution
Power Failure
Perform power supply and cable check.
1.
Check that the power cable you are using is not
damaged. Make sure that the cable and its connectors
are undamaged.
a.
Check that the power cable that you are using is
connected properly to Q-Sense Power COM.
Perform power-switch check.
2.
Turn ON the main power switch of the Q-SENSE
system.
A green LED indicates it is ON.
* If the problem persists, contact Medoc service for support.
Constant Communication
problems
1.
Perform COM port check.
a.
Check that MEDOC Main Station is set for
automatic COM port detection (Settings
Software
Settings).
2.
Perform Power checks (see above).
3.
Perform communication cable check.
b.
Check that the communication cable is connected
properly.
c.
One end must be connected to the back of the Q-
SENSE COM port; the other end to your laptop.
4.
Turn ON the Q-SENSE system.
5.
Disconnect and then reconnect the communication cable
from the COM port of the Q-Sense System, while the Q-
Sense system (software and hardware) is running.
6.
Restart the Q-Sense system.
Automatic Calibration
Failure
1.
Verify you selected proper COM port for Thermometer in
Software Settings menu.
2.
Make sure that the operating system decimal symbol is
set to dot.
To change decimal symbol go to Control Panel
Regional
and Languages Options
Regional Options
Decimal
Symbol.
Display Settings
5.
Make sure that the font setting on your laptop is set
for 96dpi.
6.
Make sure that your screen resolution is set
according to instructions in section 364.1, Page
No TEC Response
1.
Power and communication Check.
a.
Check that the system is ON.
Содержание TSA 2001
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