Q-Sense Technical Reference Manual
Proprietary
163 of 188
№ Error Message
Solution
2.
Communication with Q-Sense was lost
.
1.
Click OK to check if communication can
be re-established automatically, run
self-test and continue working with the
system
2.
In case communication is not re-
established automatically:
1.1
Close Medoc Main Station and
switch OFF the device
1.2
Verify that the device
communication cable is connected
firmly to device and computer.
1.3
Turn ON the device and start Medoc
Main Station.
2.
If steps 1 & 2 fail, contact Medoc
support
for further assistance.
Communication between Q-SENSE
system and PC was lost.
Follow the message instructions to solve
the error.
1.
Click OK to check if communication
can be re-established automatically,
run self-test and continue working
with the system
2.
In case communication is not re-
established automatically:
2.1
Close Medoc Main Station and
switch OFF the device
2.2
Verify that the device
communication cable is connected
firmly to device and computer.
2.3
Turn ON the device and start
Medoc Main Station.
3.
If steps 1 & 2 fail, contact Medoc
support
for further assistance.
3.
No Thermodes are enabled. Error Code:
800D
1. Enable connected Thermode via
Hardware Settings, General tab.
2. Click OK, and resume Self Test when
prompted.
The Q-SENSE does not have any enabled
Thermodes. You must enable the
connected Thermodes via Hardware
Settings and then perform Self Test,
before continuing working with the
system.
4.
Failed to recovery from Safe Mode, Q-
SENSE returns Acknowledge Code = ##.
The Q-SENSE system was unable to
complete Self Test recovery due to an
error. The Q-SENSE system is reporting
the acknowledge code that was
generated.
1.
Write the Acknowledge Code number
or name.
2.
Restart the Q-SENSE system and
program.
3.
Continue working.
If the problem persists, contact Medoc
service and state the Acknowledge Code
number or name you experienced.
Содержание TSA 2001
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