The printer is not responding
Action
Yes
No
Step 1
Check if the power cord is connected to the electrical outlet.
CAUTION—POTENTIAL INJURY:
To avoid the risk of fire or
electrical shock, connect the power cord to an appropriately
rated and properly grounded electrical outlet that is near the
product and easily accessible.
Is the printer responding?
The problem is
solved.
Go to step 2.
Step 2
Check if the electrical outlet is turned off by a switch or breaker.
Is the electrical outlet turned off by a switch or breaker?
Turn on the switch or
reset the breaker.
Go to step 3.
Step 3
Check if the printer is on.
Is the printer on?
Go to step 4.
Turn on the printer.
Step 4
Check if the printer is in Sleep or Hibernate mode.
Is the printer in Sleep or Hibernate mode?
Press the power
button to wake the
printer.
Go to step 5.
Step 5
Check if the cables connecting the printer and the computer are
inserted to the correct ports.
Are the cables inserted to the correct ports?
Go to step 6.
Insert the cables to
the correct ports.
Step 6
Turn off the printer, install the hardware options, and then turn on
the printer.
For more information, see the documentation that came with the
option.
Is the printer responding?
The problem is
solved.
Go to step 7.
Step 7
Install the correct print driver.
Is the printer responding?
The problem is
solved.
Go to step 8.
Step 8
Turn off the printer, wait for about 10 seconds, and then turn on the
printer.
Is the printer responding?
The problem is
solved.
Contact
Troubleshooting
230
Содержание XM5365
Страница 48: ...3 From the Shortcut Type menu select Copy and then configure the settings 4 Apply the changes Copying 48 ...
Страница 159: ...5 Insert the new fuser until it clicks into place 6 Lock the fuser 7 Close the door Maintaining the printer 159 ...
Страница 167: ...2 Remove the used pick roller 3 Unpack the new pick roller Maintaining the printer 167 ...
Страница 173: ...6 Insert the new ADF feed roller until it clicks into place Maintaining the printer 173 ...