Action
Yes
No
Step 2
a
Check if the printer is using a genuine and supported Lexmark
toner cartridge.
Note:
If the toner cartridge is not supported, then install a
supported one.
b
Print the document.
Do vertical dark streaks with missing images appear on prints?
Contact
The problem is
solved.
Repeating defects
Note:
Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings
>
Troubleshooting
>
Print Quality Test Pages
. For non
‑
touch
‑
screen printer models, press
to
navigate through the settings.
Action
Yes
No
Step 1
Using the Print Quality Test Pages, check if the distance
between the repeating defects is equal to any of the following:
•
96 mm (3.78 in.)
•
49 mm (1.93 in.)
•
47.5 mm (1.87 in.)
•
30.2 mm (1.18 in.)
Does the distance between the repeating defects match any of the
measurements?
Go to step 2.
Take note of the
distance, and then
contact
Step 2
a
Replace the imaging unit.
b
Print the document.
Do the repeating defects appear?
Contact
The problem is
solved.
Troubleshooting
225
Содержание XM5365
Страница 48: ...3 From the Shortcut Type menu select Copy and then configure the settings 4 Apply the changes Copying 48 ...
Страница 159: ...5 Insert the new fuser until it clicks into place 6 Lock the fuser 7 Close the door Maintaining the printer 159 ...
Страница 167: ...2 Remove the used pick roller 3 Unpack the new pick roller Maintaining the printer 167 ...
Страница 173: ...6 Insert the new ADF feed roller until it clicks into place Maintaining the printer 173 ...