Solving print quality problems
156
Troubleshooting
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Printing is too dark.
Change the Toner Darkness setting in the Quality Menu. See the Menus and
Messages Guide on the publications CD for more information.
Note: Macintosh computer users should make sure the lines per inch (lpi)
setting is not set too high in the software application.
Characters have jagged or
uneven edges
• Change the Print Resolution setting in the Quality Menu to 600 dpi, 1200 dpi
or 2400 IQ. Refer to the Menus and Messages Guide on the publications CD
for more settings information.
• If you are using downloaded fonts, verify the fonts are supported by the
printer, the host computer, and the software application.
Part or all of the page is
printed in black.
Check the print cartridge to see if it is installed correctly.
The job prints, but the top
and side margins are
incorrect.
• Make sure the Paper Size setting in the Paper Menu is correct.
• Make sure the margins are set correctly in your software application.
Ghost images appear.
• Make sure the Paper Type setting in the Paper Menu is correct.
• Replace the photoconductor kit.
Problem
Action
