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6.11.5 USB Connector
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6.11.5 USB Connector
This connector provides one of two means of computer interface. Command
descriptions are found in Chapter 5.
USB pin and connector details
2 1
3 4
USB pin and connector
details
Pin
Name
Description
1
VCC
+5 VDC
2
D-
Data –
3
D+
Data +
4
GND
Ground
6.12 Technical
Inquiries
Refer to the following sections when contacting Lake Shore for application assistance
or product service. Questions regarding product applications, price, availability and
shipments should be directed to sales. Questions regarding instrument calibration or
repair should be directed to instrument service. Do not return a product to Lake Shore
without a Return Material Authorization (RMA) number (section 6.12.2).
6.12.1 Contacting
Lake Shore
The Lake Shore Service Department is staffed Monday through Friday between the
hours of 8:00 AM and 5:00 PM EST, excluding holidays and company shut down days.
Contact Lake Shore Service through any of the means listed below. However, the
most direct and efficient means of contacting is to complete the online service
request form at http://www.lakeshore.com/sup/serf.html. Provide a detailed
description of the problem and the required contact information. You will receive a
response within 24 hours or the next business day in the event of weekends or
holidays.
If you wish to contact Service or Sales by mail or telephone, use the following:
Contact information
Mailing address
Lake Shore Cryotronics
Instrument Service Department
575 McCorkle Blvd.
Westerville, Ohio USA 43082-8888
E-mail address
[email protected]
[email protected]
Sales
Instrument Service
Telephone
614-891-2244
614-891-2243 select the Service option
Sales
Instrument Service
Fax
614-818-1600
614-818-1609
Sales
Instrument Service
Web service request
http://www.lakeshore.com/sup/serf.html
Instrument Service
FIGURE 6-11
TABLE 6-9
TABLE 6-10