2BT
1-5-5
Problem
Causes/check procedures
Corrective measures
(3) Paper misfeeds
(1)
A paper jam in the
paper feed,
conveying, fixing or
eject section is
indicated as soon as
the main switch is
turned on.
(2)
A paper jam in the
paper feed section
is indicated during
copying (no paper
feed from drawer).
“PF” appears on the
copy quantity
display.
(3)
A paper jam in the
paper feed section
is indicated during
copying (no paper
feed from bypass).
“PF” appears on the
copy quantity
display.
(4)
A paper jam in the
paper feed section
is indicated during
copying (multiple
sheets in paper feed
section).
Jam code 20
A piece of paper torn from
copy paper is caught
around the registration
switch or eject switch.
Defective registration
switch.
Defective eject switch.
Paper in the drawer is
extremely curled.
Check if the paper feed
pulleys are deformed.
Broken registration switch
actuator.
Defective registration
switch.
Check if the paper feed
clutch malfunctions.
Electrical problem with the
paper feed clutch.
Paper in the bypass tray is
extremely curled.
Check if the bypass paper
feed pulleys are deformed.
Broken registration switch
actuator.
Defective registration
switch.
Check if the bypass paper
feed clutch malfunctions.
Electrical problem with the
bypass paper feed clutch.
Broken registration switch
actuator.
Defective registration
switch.
Check if the right and left
registration rollers contact
each other.
Check visually and remove any found.
With 5 V DC present at CN3-14 on the main PCB, check if CN3-
13 on the main PCB remains low when the registration switch is
turned on and off. If it does, replace the registration switch.
With 5 V DC present at CN11-6 on the main PCB, check if
CN12-5 on the main PCB remains low when the eject switch is
turned on and off. If it does, replace the eject switch.
Change the paper.
Check visually and replace the pulleys if deformed. (see page 1-
6-3).
Check visually and replace the registration switch if its actuator
is broken.
With 5 V DC present at CN3-14 on the main PCB, check if CN3-
13 on the main PCB remains low when the registration switch is
turned on and off. If it does, replace the registration switch.
Check and remedy if necessary.
Check (see page 1-5-20).
Change the paper.
Check visually and replace the pulleys if deformed (see page 1-
6-5).
Check visually and replace the registration switch if its actuator
is broken.
With 5 V DC present at CN3-14 on the main PCB, check if CN3-
13 on the main PCB remains low when the registration switch is
turned on and off. If not, replace the registration switch.
Check and remedy if necessary.
Check (see page 1-5-20).
Check visually and replace the registration switch if its actuator
is broken.
With 5 V DC present at CN3-14 on the main PCB, check if CN3-
13 on the main PCB remains low when the registration switch is
turned on and off. If it does, replace the registration switch.
Check visually and remedy if necessary.
