MAP 1321: Quick Entry MAP for Systems with Service Focal Point
Step 1321-1
For future reference, record the error code and the location code (that brought you to
this MAP) of the FRU to be replaced. Record any other symptoms if an error code is
not available.
Step 1321-2
At the HMC console, start Service Focal Point (SFP) and examine the service action
event log for any open service action events. For SFP operating instructions, see
“Service Focal Point” on page 6.
Does the HMC appear to operate correctly?
No
Go to “Quick Entry MAP” on page 58, look up the HMC symptom, and follow
the directions there.
Yes
Go to “Step 1321-3”.
Step 1321-3
Are there any service action events that are open?
No
Go to “Step 1321-14” on page 83.
Yes
Go to “Step 1321-4”.
Step 1321-4
Record the list of open service action events.
Step 1321-5
From the list of serviceable events recorded in “Step 1321-4”, open the details of each
service action event and examine the FRU list and error code(s) for each.
Step 1321-6
Are there any serviceable actions events with error codes of the form #xxxxxx in
the list of error codes found in “Step 1321-5”?
No
Go to “Step 1321-7”.
Yes
Go to “Step 1321-18” on page 84.
Step 1321-7
Are there any serviceable events with FRU location codes reported in “Step
1321-5”?
No
Go to “Step 1321-14” on page 83.
Yes
Go to “Step 1321-8” on page 82.
Chapter 3. Maintenance Analysis Procedures (MAPs)
81
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