IBM eserver 630 6C4, Руководство по обслуживанию

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Table 9. Common Firmware Error Codes (continued)
Error Code Description Action/
Possible Failing FRU
B1xx 4699 Service processor firmware:
This is usually an indication of a problem in the communication path between the
HMC and the service processor. It may only be an informational message.
If the managed system is down, go to the service processor error log and find the
error log entry containing B1xx 4699. Look at the first two bytes of word 13 of the
detailed entry information.
If the managed system is running, look at the AIX error log entry containing B1xx
4699. This is a
″
SCAN_ERROR_CHRP
″
error with an identifier of BFE4C025. In
the detail data, find the string
″
B1xx 4699
″
. (If present, it will be at byte 60 of the
detail data.) Then go forward 8 bytes after the
″
B1
″
to byte 68 and look at bytes
68 and 69.
Perform the following actions based on the values of bytes 68 and 69 listed below
from the AIX error log entry, or on the first two bytes of word 13 from the service
processor error log entry:
A800: This indicates an HMC/service processor initialization failure.
Actions:
1. Check for system firmware updates.
2. Replace the CEC backplane, location: U0.1-P1.
A801: This indicates an HMC wrap failure.
Actions:
1. Replace the CEC backplane, location: U0.1-P1.
A806: This indicates a loss of the surveillance heartbeat between the HMC
and the service processor.
Actions:
1. Make sure that the HMC is booted and operational.
2. Check the serial cables that go from the HMC to the CEC
backplane, location: U0.1-P1.
If there are no other error codes or indications of a problem, the A806
(loss of surveillance heartbeat) was a temporary condition and has been
resolved; the B1xx4699 code is then an informational message only.
If the problem persists:
1. Check the serial cables connecting the HMC to the CEC backplane, location:
U0.1-P1.
2. Run diagnostics on the serial port on the HMC.
3. Run diagnostics on the serial ports on the service processor.
For all other values of bytes 68 and 69, or the first two bytes of word 13, do the
following:
1. Check for system firmware updates.
2. Reset the service processor by activating the pinhole reset switch on the
operator panel.
3. Call service support.
266 Eserver
pSeries 630 Models 6C4 and 6E4 Service Guide