MAP 1322: End of Call MAP for Systems with Service Focal Point
Note: This system will be running only one partition. Keep that in mind when following
the steps in this MAP.
Step 1322-1
For future reference, record the SRC or symptom and the location code of the FRU you
replaced.
Step 1322-2
For SFP operating instructions, refer to “Service Focal Point” on page 6. At the HMC
console, open Service Focal Point (SFP) and examine the service action event log for
any open service action events.
Step 1322-3
Are there any service action events that are open?
No
This completes the repair, return the system to the customer.
Yes
Step 1322-4
Record the list of open service action events.
Step 1322-5
From the list of serviceable events recorded in “Step 1322-4”, perform “Step 1322-6”
through “Step 1322-33” on page 89 for each open service action event.
Step 1322-6
Determine the error class of the serviceable event. Record for future use.
Step 1322-7
Examine the details of the open service action event.
Is the error code associated with this service action event the same as recorded
in
″
Step 1322-1
″
?
No
Go to “Step 1322-8” on page 86.
Yes
Go to “Step 1322-11” on page 86.
Chapter 3. Maintenance Analysis Procedures (MAPs)
85
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