94
How and when do I purchase additional support?
900 number.
In the United States and Canada, to
receive immediate support from an IBM PC HelpCenter
technical support representative you can call the 900
number. Your local telephone company will bill you by
the minute for each call. Persons under age 18 must
have permission of a parent or legal guardian prior to
placing the call.
Flat rate.
You may call the IBM PC HelpCenter to
purchase support for a single incident or multiple
incidents (in Canada, call the toll free number listed on
page 89). The flat-rate option is not available in Australia
or New Zealand.
Single incident.
The single incident option allows you to
pay a flat fee for each individual problem you need to
resolve.
United States
For installing and
configuring in-warranty
IBM products:
1-900-555-HELP(4357)
Monday - Friday
9am to 9pm
Eastern Time
$2.99 (US
currency) per
minute beginning
after the first
minute
For using application
software and for out-of -
warranty IBM products:
1-900-555-CLUB(2582)
Monday - Friday
9am to 9pm
Eastern Time
$2.99 (US
currency) per
minute beginning
after the first
minute
Canada
1-900-565-9988
24 hours a day
$3.50 (Canadian
currency) per
minute
Note
In most countries, all
available options are
payable by credit card
only. In Australia, all
options are payable by
credit card, cheque, or
money order.
Содержание 2274
Страница 1: ...User Guide...
Страница 5: ...Chapter 1 Safety Notices...
Страница 6: ...2...
Страница 17: ...Chapter 2 Ergonomics...
Страница 18: ...14...
Страница 22: ...18 Arranging a comfortable and productive work area...
Страница 23: ...Chapter 3 Using your IBM PC...
Страница 24: ...20...
Страница 31: ...Chapter 4 Troubleshooting...
Страница 32: ...28...
Страница 75: ...Chapter 5 Setup Utility...
Страница 76: ...72...
Страница 84: ...80 Using the Setup Utility...
Страница 85: ...Chapter 6 HelpWare support and services...
Страница 86: ...82...
Страница 102: ...98 International W arranty Service not available...
Страница 103: ...Chapter 7 Adding and removing hardware...
Страница 104: ...100...
Страница 121: ...Appendix A Warranties and Notices...
Страница 122: ...118...
Страница 152: ...148...