Solving hardware problems
43
Troubleshooting
Mouse does not move the
cursor
1
Move the mouse onto a mouse pad (or a similar
surface) and try using it.
2
Make sure you are using a program that allows the
use of a mouse. Some programs do not.
3
Make sure the mouse cable is correctly and securely
connected to the mouse port (not the keyboard port)
on the back of the system unit.
The mouse port has a green label and this symbol
next to it:
.
4
Turn off the system, wait 15 seconds, and then turn
the system on again.
5
Clean the mouse. To clean the mouse, follow these
steps:
a. Turn off the computer.
b. Disconnect the mouse cable from the system
unit.
c. Turn the mouse upside down. Unlock the retainer
on the bottom of the mouse by turning it
counterclockwise. (On some models, you may
have to turn it clockwise instead.) Now turn the
mouse right side up, and the retainer and the ball
will drop out.
d. Using a damp cloth, wipe the outside of the
mouse and the retainer. Be sure to wipe the rollers
inside the mouse.
e. Insert the ball and retainer. Lock the retainer by
turning it clockwise. (On some models, you may
have to turn it counterclockwise instead.)
f. Reconnect the mouse cable to the system unit.
g. Turn the computer on.
If the problem is...
Here’s what to do...
If any of these problems continue after taking the actions
listed, run the diagnostics programs that came with your
computer. If you need service, see “HelpWare support and
services” on page 81.
Содержание 2274
Страница 1: ...User Guide...
Страница 5: ...Chapter 1 Safety Notices...
Страница 6: ...2...
Страница 17: ...Chapter 2 Ergonomics...
Страница 18: ...14...
Страница 22: ...18 Arranging a comfortable and productive work area...
Страница 23: ...Chapter 3 Using your IBM PC...
Страница 24: ...20...
Страница 31: ...Chapter 4 Troubleshooting...
Страница 32: ...28...
Страница 75: ...Chapter 5 Setup Utility...
Страница 76: ...72...
Страница 84: ...80 Using the Setup Utility...
Страница 85: ...Chapter 6 HelpWare support and services...
Страница 86: ...82...
Страница 102: ...98 International W arranty Service not available...
Страница 103: ...Chapter 7 Adding and removing hardware...
Страница 104: ...100...
Страница 121: ...Appendix A Warranties and Notices...
Страница 122: ...118...
Страница 152: ...148...