IBM 2274, Руководство пользователя

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How and when do I contact the IBM PC HelpCenter?
2 If possible, run both the DOS version and the
Windows version of PC Doctor diagnostics. Save and
print the log files created by both the DOS and
Windows versions of diagnostics so that you can
provide these for the technical support representative
to review. (The log file created in the Windows
version is automatically saved in
C:\PCDR\detailed.txt.) For information on how to use
the PC Doctor diagnostics, please refer to the
“Troubleshooting with the Product Recovery and
Diagnostics CD-ROM” help topic in the IBM Help on
your computer.
3 When you contact the IBM HelpCenter, you will be
required to provide the following information:
Name
Address
Telephone number
Machine and model type:
Serial number:
(find it on the front panel, behind the door)
(find it on the front panel, behind the door)