56
Solving audio, multimedia, and modem problems
Can’t use second modem
If you added a second modem:
•
Make sure that the telephone line is connected to the
modem you want to use.
•
Make sure that the communications software you are
using is properly configured to use the second
modem.
•
Make sure that the second modem is properly
configured. A second modem must use a different
COM port and system IRQ from the first modem.
For help on how to configure, refer to the
documentation that came with your communications
program.
When you try to use the
modem, your computer or
modem is unable to detect
a dial tone
1
Make sure the telephone line is correctly connected to
your computer. For instructions on connecting your
computer to the telephone network, refer to the
Setup
Poster
.
2
Make sure no one is using the telephone.
3
Make sure the telephone line is working.
4
Add the modem command
x3
to the initialization
string for the communications program you are using.
For help with changing the initialization string, refer to
the documentation that came with your
communications program.
If the problem is...
Here’s what to do...
If any of these problems continue after taking the actions
listed, refer to any documentation that may have come with
your modem and sound cards. If you find no solution there,
run the diagnostics programs that came with your computer.
If you need service, see “HelpWare support and services” on
page 81.
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Страница 5: ...Chapter 1 Safety Notices...
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Страница 17: ...Chapter 2 Ergonomics...
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Страница 22: ...18 Arranging a comfortable and productive work area...
Страница 23: ...Chapter 3 Using your IBM PC...
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Страница 31: ...Chapter 4 Troubleshooting...
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Страница 75: ...Chapter 5 Setup Utility...
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Страница 84: ...80 Using the Setup Utility...
Страница 85: ...Chapter 6 HelpWare support and services...
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Страница 102: ...98 International W arranty Service not available...
Страница 103: ...Chapter 7 Adding and removing hardware...
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Страница 121: ...Appendix A Warranties and Notices...
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