HP Veer, Руководство пользователя

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224 Chapter 14 : Troubleshooting
2 Check to see if the screen has any cracks. If it does, contact Palm
Support for further assistance: Go to
palm.com/support . Select your
smartphone and AT&T , and click Support Services . Select one of the
support options.
3 Make sure the screen is not locked. Press power and drag up
to unlock the screen.
4 Tap the center of the gesture area. If the application screen minimizes
to a card, throw the card off the top of the screen to close the app.
5 If the screen does not respond to taps at all, press and hold
power and slide the ringer switch three times to restart your
smartphone. Then wait until your smartphone completes startup.
6 If this does not solve the problem, see 6Ts: Ways to get your HP Veer
4G working again for additional steps to try.
Applications are running slowly
NOTE Be sure that any third-party applications you install are compatible with
HP webOS. Applications written for earlier Palm smartphones using the Palm OS
by ACCESS operating system or Windows Mobile are not compatible with your
Veer. If you can try a free version of the software before purchasing it, you can test
it first to make sure it works properly.
1 Tap the center of the gesture area to display Card view.
2 Scroll through the cards and note how many applications are open.
3 Close any application you are not using by throwing its card off the top
of the screen.
If the problem persists after you close apps you are not using, restart your
smartphone (see
Restart your smartphone ). If this does not solve the
problem, see 6Ts: Ways to get your HP Veer 4G working again for additional
steps to try.
My gestures in the gesture area aren’t working
• Some gestures begin in the gesture area and end in the touchscreen, and
vice versa. Crossing the border between the two areas with your finger is
crucial to making the gesture successfully. Likewise, the drag gesture for
opening a menu begins at the top of the smartphone, above the screen,
and crosses down onto the screen.
* Gesture area
• If you cannot make the back gesture, check to see if you have the next/
previous app gestures turned on (see
Turn advanced gestures on/off ). If so,
you need to make a short swipe left for the back gesture, and a full swipe
right or left for the next or previous open app.
• Likewise, you can’t use the next/previous app gestures unless you turn
them on (see
Turn advanced gestures on/off ).
• To check if you’re making the gesture correctly, see Use gestures: tap,
swipe, drag, flick, pinch .
There are small icons in the lower-right corner of the screen
Those icons represent notifications that you have not opened or dismissed.
For most types of notifications, if you do not tap a notification after a few
seconds, it becomes an icon in the lower-right portion of the screen. If you
see one or more icons, tap anywhere on the bottom of the screen to display
your notifications.