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204
Chapter 13 : Preferences
2
Tap
Reset Options
.
3
Tap one of the following:
Erase Apps & Data
: Erases all application data and settings, as well as
any applications you installed from App Catalog.
Erase USB Drive
: Erases all files stored in USB drive storage, such as
pictures, videos, and music.
Full Erase
: Erases application data and settings, apps you installed, and
USB drive storage files. Use Full Erase if you want a clean erase of your
currently installed apps and files but plan to continue using the
smartphone.
Secure Full Erase
: Erases application data and settings, apps you
installed, and USB drive storage files. Use Secure Full Erase if you plan
to give the smartphone away and you do not want your data and files
to be recoverable even using a third-party tool. Secure Full Erase
performs a complete wipe of the smartphone and takes considerably
longer than a regular full erase.
4
Tap the button again to confirm your choice.
About the full erase options
In most cases, you can perform a regular full erase if you want to erase
downloaded applications and USB drive storage files from your smartphone.
Perform a secure full erase when you give your smartphone to somebody
else and you don’t want that person to be able to access your data.
Regardless of which full erase option you choose, all your data on the web—
in your online accounts and in your Palm profile—is untouched.
After either type of full erase, you can sign in to your Palm profile either on a
new webOS smartphone or the same smartphone you just erased. Signing
in restores your Palm profile data and information from online accounts (see
What information is backed up?
), but not your stored files such as pictures,
videos, and music (you must copy those again to the smartphone; see
Copy
files between your smartphone and your computer
).
Run Quick Tests
If you are troubleshooting your device with a support agent, you can run
Quick Tests to supply the agent with diagnostic information about your
smartphone. If you need more information after running Quick Tests, you
can run one or more Interactive Tests (see
Run Interactive Tests
).
1
Open
Device Info
.
2
Open the
application menu
and tap
Tests
>
Quick Tests
.
3
Work with the support agent to view and report the test results.
Run Interactive Tests
If you are troubleshooting your device with a support agent and need more
information after running Quick Tests (see
Run Quick Tests
), you can run
one or more Interactive Tests.
1
Open
Device Info
.
Содержание Veer
Страница 1: ...User Guide ...
Страница 6: ...6 Contents ...
Страница 12: ...12 Chapter 1 Welcome ...
Страница 30: ...30 Chapter 2 Basics ...
Страница 38: ...38 Chapter 3 Just Type ...
Страница 84: ...84 Chapter 6 Phone ...
Страница 108: ...108 Chapter 7 Email text multimedia and instant messaging ...
Страница 136: ...136 Chapter 8 Contacts Calendar and other personal information ...
Страница 188: ...188 Chapter 11 Documents ...
Страница 196: ...196 Chapter 12 HP webOS App Catalog and Software Manager ...
Страница 246: ...246 Chapter 14 Troubleshooting ...
Страница 264: ...264 Regulatory and safety information ...