System
Component
Problem
Corrective action
Computer
No system found when
starting up the control
software.
Reboot PC: shut down Windows, switch off the sys-
tem power switch, wait at least 5 sec, restart sys-
tem.
If this action do not solve the problem, contact GE
Healthcare Service for support.
Communication failure
during a run.
Contact between com-
puter and system is bro-
ken.
•
Make sure the system is switched on. Check net-
work cables and connectors.
•
Reboot PC: shut down Windows, switch off the
system power switch, wait at least 5 sec, restart
system.
Note:
The system continues to run even if the connection to
the computer is broken. Data are stored locally and
are transferred to the computer as soon as communi-
cation is restored.
Communication failure.
Check that the Reset button is pressed after the
change of mode on the installation switch.
Power
Power failure during a
run
Check circuit breaker, both in system and for exter-
nal supply, as applicable.
Compressed
air
Compressed air failure
during a run. The alarm
No air supply to the
system (no air supply to
the system) is displayed
and the system enters
PAUSE mode.
Insufficient air pressure caused by, for instance, mal-
functioning air supply equipment or a leaking air
hose.
a) Rectify the air supply problem.
b) Restart the run by clicking the PAUSE/-CONTIN-
UE button.
8 Troubleshooting
ÄKTA ready XL Operating Instructions 29281616 AE
147
*** TeDIS Valid on Date Printed Printed on: 15-09-2023 11:27:35 ***
