FujiFilm DR-ID 1300, Руководство по обслуживанию

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Product Specifications
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Product Specification
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DR-ID 1300 / DR-ID 1300PU Service Manual
018-234-03E
11. Action in case of Failure
A charge-free guarantee period similar to that of a conventional machine is applied to
the machine.
However, since the SE is a precision instrument, a failure due to inadvertence of
a customer might occur. In such a case, the charge-free guarantee period is not
applicable, that is, the customer need bear the cost for repair.
A period of one year after the installation of the machine is specified as the guarantee
period, and components are provided free from FUJIFILM against the failure during
that period. However, if the failure is not attributed to the design and production of the
manufacturer (FUJIFILM), the charge-free guarantee period is not applicable as in
conventional cases.
11.1 Failure Attributed to the Customer
11.1.1 How to Determine Whether the Failure Is Attributed
to the Customer
Conditions to determine whether the failure is attributed to the customer are as
follows.
If one of the following conditions applies, the failure is determined to be attributed to
the customer.
- The external form of the SE deforms (dent, crack, breakage or the like);
- A trace of water damage or liquid contamination is observed.
11.1.2 Action When the Failure Is Attributed to the Customer
The machine is repaired (primary repair by the sales company), referring to the
troubleshooting manual.
A defective point is identified. Cable connection is checked, or the board is replaced
as needed. The customer must bear the cost of the primary repair.
If “guarantee against drop” is contracted between the customer and the sales
company, the bearer of the cost may depend on the contract. Check the individual
contract.
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INSTRUCTION
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Observe the following terms when the primary repair takes place by the sales
company.
- Do not repair or modify if the external form of the SE deforms.

Cases Where the Repair Is Not Possible
Install the SE from the stock at the sales company, return the defective SE to the
manufacturer (FUJIFILM), and order a new SE. Consult the manufacturer (FUJIFILM)
for guarantee as special support is provided for the SE.

When the Failure Is Solved by the Primary Repair
Even if the failure is solved, the machine might get damaged.
Although the SE with the failure solved by the primary repair can be continuously
used if the customer demands, the following conditions should be explained to the
customer:
- The quality of the SE cannot be guaranteed, and the failure may possibly recur.
- If the failure recurs, the customer must bear the cost of the repair.