13 Problem Solving
422
Problem S
o
lving
13
016-702
[Cause] Unable to process print data because of insufficient print page
buffer.
[Remedy] Take one of the following measures:
z
Set [Image Quality] to [Standard].
z
Increase the print page buffer size.
z
Add memory.
For more information on the [Image Quality], refer to the help of the print driver.
For more information about memory, refer to "Allocate Memory" (P.182).
016-703
[Cause] The machine received e-mail which specified an invalid folder
number.
[Remedy] For errors occurring during fax or Internet fax transmission:
Contact our Customer Support Center.
For errors occurring during e-mail/fax / Internet fax reception:
Take one of the following measures:
z
Register the specified folder number, and request the sender to
send the e-mail / fax / Internet fax again.
z
Request the sender to send to an available folder.
If the error still is not resolved, contact our Customer Support
Center.
016-704
[Cause] The folder is full, and hard disk capacity is insufficient.
[Remedy] Delete unnecessary files from the folder, and save the file.
Refer to "6 Send from Folder" > "Checking/Operating Files in a Folder" in the User
Guide.
016-705
[Cause] Probable causes are as follows:
1) You have specified the machine for the folder registry for the
scanned document.
2) You have not used the print driver for the machine.
3) The machine received a Secure Print, Print Stored File,
Charge Print, or Private Charge Print job with no DocuPrint
CM500 Series Upgrade Kit (optional) installed.
[Remedy] For 1), press the <Services Home> button, and check whether
[Scan to PC] is displayed. If [Scan to PC] is displayed, and then
check whether the scanned document can be stored in a folder.
For 2), use the print driver appropriate for the machine.
For 3), check whether the DocuPrint CM500 Series Upgrade Kit
(optional) is installed on the machine.
If the DocuPrint CM500 Series Upgrade Kit (optional) is not
installed:
z
If you do not need to use the feature, select [Not Installed]
under [Hard Disk] on the [Options] tab of the print driver.
z
If you need to use the feature, install the DocuPrint CM500
Series Upgrade Kit (optional).
If the DocuPrint CM500 Series Upgrade Kit (optional) is installed:
z
Select [Installed] under [Hard Disk] on the [Options] tab of the
print driver.
If the error still is not resolved, contact our Customer Support
Center.
016-706
[Cause] The hard disk space is insufficient because the number of Secure
Print users exceeded the maximum limit.
[Remedy] Delete unnecessary files from the machine, and delete
unnecessary Secure Print users.
For more information on deleting users for Secure Print files, refer to "10 Job
Status" > "Printing and Deleting Stored Jobs", and on folders, refer to "6 Send from
Folder" > "Checking/Operating Files in a Folder" in the User Guide.
Error Code
Cause and Remedy
Содержание DocuPrint CM505 da
Страница 1: ...DocuPrint CM505 da Administrator Guide...
Страница 78: ...3 Maintenance 78 Maintenance 3 8 Replace the tray into the machine...
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Страница 489: ...Paper Jams 489 Problem Solving 13 2 Remove the jammed paper 3 Close the top cover of the finisher...