Error Code
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016-558
[Cause] The machine received an unknown error from ApeosWare
Authentication Management or ApeosWare Authentication Agent.
[Remedy] Contact our Customer Support Center.
016-559
[Cause] A remote download parameter error occurred. An invalid value is
set for essential system data.
[Remedy] Confirm the settings for essential system data.
016-560
[Cause] A communications error occurred between the machine and
ApeosWare Authentication Management or ApeosWare
Authentication Agent.
[Remedy] Check whether the network cable is connected, and confirm the
settings of ApeosWare Authentication Management or
ApeosWare Authentication Agent. Also, print a Configuration
Report, and if the DNS address of the server is set to "Server
Name / IP Address" for "Authentication Agent", check whether
DNS is enabled.
016-562
[Cause] Multiple entries containing the same smart card information were
found in the guest database of Active Directory or ApeosWare
Authentication Management or ApeosWare Authentication Agent.
[Remedy] Correct the guest database entries of Active Directory or
ApeosWare Authentication Management or ApeosWare
Authentication Agent so that they do not contain the same smart
card information.
016-564
[Cause] Failed to authenticate the Remote Download server.
[Remedy] Confirm the login name and password to access the Remote
Download server. If the error still is not resolved, contact the
Customer Support Center.
016-569
[Cause] Authentication Agent error
[Remedy] Contact our Customer Support Center.
016-574
[Cause] The machine failed to transfer data using FTP of the Scan to PC
service because the host or server name of the FTP server could
not be resolved when accessing the DNS server.
[Remedy] Confirm the connection to the DNS server. Check whether the
FTP server name is registered correctly on the DNS server.
016-575
[Cause] The machine failed to transfer data using FTP of the Scan to PC
service because the DNS server address was not registered on
the machine.
[Remedy] Specify the correct DNS server address. Or, specify the
destination FTP server by using its IP address.
016-576
[Cause] The machine failed to transfer data using FTP of the Scan to PC
service because it could not connect to the FTP server.
[Remedy] Ensure that both the destination FTP server and the machine are
available for network communications, by checking the following
conditions:
z
The IP address of the server is set correctly.
z
The network cables are plugged in securely.
016-577
[Cause] Unable to connect to the FTP service of the destination server.
[Remedy] Take one of the following measures:
z
Check whether the FTP service of the server is activated.
z
Check whether the FTP port number of the server is correctly
registered on the machine.
Error Code
Cause and Remedy
Содержание DocuPrint CM505 da
Страница 1: ...DocuPrint CM505 da Administrator Guide...
Страница 78: ...3 Maintenance 78 Maintenance 3 8 Replace the tray into the machine...
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Страница 489: ...Paper Jams 489 Problem Solving 13 2 Remove the jammed paper 3 Close the top cover of the finisher...