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Flexiheat Compact ePlus12, Инструкции по установке, эксплуатации и техническому обслуживанию, Страница: 46 / 48

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Faults and their remedy

 

 
 

 

10

 

Faults and their remedy 

 

Remedy of faults on

 the regulation and 

hydraulics must be carried out by an 
authorized company.

 

 
 

 

Use only original parts for repairs. 

 

 

 
 
 

 

fault:

 

 

description:

 

 

cause:

 

 

measure:

 

 

The boiler does not 
react after switching on 
the main switch

 

The display does not 
respond, the other 
components do not 
working

 

-  boiler is disconnected from electricity

 

-  the fuses on the bottom panel are 

switched off

 

- possible disappearance of the control 

phase 

- fault of the main switch ON / OFF 

 

 

-  Ensure power supply voltage  

-  switch on the fuses

 

-  check on the fuses if there are all 

three phases at the exit 

-  Replace the defective part

 

The boiler does not heat 
or does not heat 
enough / the heating 
pump works

 

Everything on the 
display is in the 
recommended limits, 
but the boiler does not 
deliver hot water

 

-  Lack of 1 or 2 phases

 

-  The power of the boiler is too low 

 

-  Fault in one of the relays

 

-  Fault in one of the heaters

 

-  Check if all three phases come into 

the boiler

 

-  Check the set power of the boiler.

 

-  Replace the defective part

 

-  Replace the defective part 

 

The boiler heats but it is 
very noisy

 

Increased noise level 
during operation

 

-  Air in the system

 

-  Too low water flow

 

-  Possible occurrence of 

limescale on the heater

 

 

- 

Check if the air is discharged 
from the system and 
discharge it

 

-  Check the valves below the boiler 

and open them.

 

-  Clean the filter in front of the boiler

 

- 

Remove heaters and clean them 

(this is not considered as a 
complaint within the warranty period)

 

 

The boiler is quickly 
switching off

 

It reaches the desired 
temperature too quickly 
and stops working

 

-  Closed valves under the boiler

 

- 

The pump’s fuse has stopped working 

-  Stuck pump 

-  Defective pump

 

 

-  Open the valves

 

-  Replace the defective part

  

-  Start the rotor of the pump 

 

-  Replace the defective part 

 

Large oscillations of the 
operating pressure

 

Too fast and too large 
changes in the 
operating pressure

 

-  One valve is closed

 

-  Pressure  in the expansion 

container is inadequate

 

-  Defective container

 

 

-   Open the valve

 

-  Check the pressure in the

 

expansion container and pump 
the container to an adequate 
value if it is necessary 

 

-  Replace the defective part

 

 

Содержание Compact ePlus12

Страница 1: ...Instructions for installation handling operation and maintenance ENG Compact ePlus Electric boiler for heating and preparation of sanitary water with processor handling control ...

Страница 2: ... connector 5 1 Position of the entry for the introduction of the cable 5 2 Connecting the cable 5 3 Connection scheme 5 4 Power cable connection scheme 5 5 External control of the boiler room thermostat 6 Putting into operation 6 1 Before putting into operation 6 2 First putting into operation 6 3 Record on putting into operation 7 Handling operation of the heating regime and the preparation of sa...

Страница 3: ... regulations Ensure that putting into operation as well as maintenance and repairs are carried out by an authorized service centre Provide technical reception of the installation in accordance with the relevant regulations Danger due to not respecting one s own safety in case of an emergency eg in the event of fire Never expose yourself to life threatening situations Your own safety is always a pr...

Страница 4: ...g because of the spare parts which are not supplied by the manufacturer Use only original spare parts Material damages from freezing In the event of a risk of freezing drain the water from the boiler tank and pipes of the heating system The risk of freezing does not exist only when the entire installation is dry Instructions for service technicians centres Inform the users about the operating mode...

Страница 5: ... should only be handled by adults who are familiar with the instructions and the work of the boiler Do not close the safety valve Inflammable objects must not be placed on or near the boiler within the safety distance Clean the surface of the boiler only with non combustible materials and agents Do not keep inflammable things in the room intended for installation of the boiler eg petroleum oil No ...

Страница 6: ...imilar devices EN 60 335 1 ed 2 2003 electrical household devices EN 60 335 1 ed 2 zm A1 2005 electrical household devices EN 61000 3 2 ed 3 2006 electromagnetic compatibility EMC the limit for the harmonic current emission EN 61000 3 3 1997 electromagnetic compatibility EMC Law on the limitation of voltage fluctuations and flickering of the low voltage partition network Certificates provided by a...

Страница 7: ...ipboard cork polyurethane polystyrene polyethylene floor fibrous materials Table 3 Flammability of component elements according to DIN 4102 Container of the boiler with associated components Frame of the device and the shell of the boiler Control unit Pump Expansion container according to capacity Processor board and electronics of the boiler Water pressure sensor Safety valve The boiler can be in...

Страница 8: ...nsion container 6 Pump 7 Valve for discharging of air on the pump 8 Power line for the pump 9 Drainage tap 10 Automatic air discharger 11 Automatic fuses 12 Clamp for thermostat 13 Network board 14 Relays of electric heaters 15 Clamps of electric heaters 16 Strain relief connector for electric cable 17 Control panel with display ...

Страница 9: ...sure that the packaging is undamaged on delivery Check whether the delivery is complete Part number of pieces Boiler Compact ePlus 1 Installation kit 1 Manual 1 2 12 Factory tile The factory tile is located on the outside of the boiler and contains the following technical data type of boiler serial number catalog number power input power maximum temperature work pressure volume of boiler s contain...

Страница 10: ...ata 2 13 Dimensions and technical data 2 13 1 Dimensions and technical data for boiler Compact ePlus DS Bottom side FS Front side LS Left side TS Upper side BS Back side Image number 2 Dimensions and connectors ...

Страница 11: ...20 25 32 40 Minimum intersection of introductory cable Safety valve Max permissible operating pressure Min permissible operating pressure Max temperature of the boiler Volume of water in the boiler Volume of expansion container Connector of starting line Connector of return line Mass of device without water mm 5x2 5 bar bar bar C l l col col kg 5x2 5 5x4 5x4 5x6 3 2 2 0 8 80 12 5 7 G3 4 G3 4 25 Di...

Страница 12: ...bags with clamp tape The product should be in the lying position during the transport Avoid impacts or crashes Put the packed boiler on the trolley for bags if necessary secure it with the clamp strip and transport it to the place where it will be set Remove packaging accessories Remove boiler s packaging material and dispose of it in an environmentally acceptable manner ...

Страница 13: ...th further instructions Follow the instructions for the boiler and all installed components follow the regulations on electrical installations and the minimum distances which are in force in the countries concerned set the boiler on the wall in such a way that there remains the minimum free space as shown in Image no 3 Before installing keep an eye on the following all electrical connections prote...

Страница 14: ...e installation kit according to the dimensions shown in Image 2 Take care when marking the openings for the installation in order to allow the boiler to stand vertically Drill the holes in the wall with an adequate drill In the drilled holes place the plastic anchors that are part of the package of the device or the anchors that are adequate for some non standard type of wall Then screw in the bol...

Страница 15: ... control and safety devices as well as the tank itself Fill the boiler with pressure that corresponds to the pressure of the opening of the safety valve Observe the maximum pressure of the built in components After checking the impermeability re open the valves Ensure that all control and safety parts for pressure control work properly DANGER Danger to health due to mixing drinking water Be sure t...

Страница 16: ...Try carefully to release the shaft by using a screwdriver which is inserted into the opening that covered the central screw Turn a few circles with the screwdriver until the rotor of the pump starts to rotate slightly Return the central screwdriver to its place NOTE With the release of the central screwdriver there may occur leakage of a small amount of hot water from the rotor of the pump s impel...

Страница 17: ...for installation When connecting the boiler to the electrical installation take care of the connection scheme and connection plans Observe required cable cross sections and fuse power outside the boiler This device is intended for connection to a three phase network 3x400 230 5 1 Position of the entry for the introduction of the power cable I set CS II set CS III set CS Position of the first set o...

Страница 18: ...d also in the rear left corner see image 6 They are intended for connection of the device when the power cable comes from the upper side of the device III set of entries for introduction of power cables is placed from the inside of the device on its rear side and it is intended when cables in the wall are prepared on time and when the place for the boiler is prepared They allow the power cable to ...

Страница 19: ...he line for grounding of the device is green and yellow NOTE The remote voltage trigger is factory connected within the safety set of the device and NO cable is connected to it subsequently NOTE The room thermostat is connected to the additional regular clamps 5V IN and it interrupts the voltage of 5V DC which comes from the processor panel of the boiler It is necessary to use room thermostats wit...

Страница 20: ...nection clamps of the room thermostat ATTENTION 5V DC only for EST 113 R5 P1 Main switch ON OFF Re1 Re2 Relay pumps Relay motor valve CP MV Pump Motor valve SP Pressure sensor Legend TS TSB Temperaturesensoroftheboiler OS 1 Electric fuse 230V T500mA OS 2 Electric fuse 230V T2A OS 3 Electric fuse 8V T500mA OS 4 Electric fuse 24V T500mA Re1 1 Re2 1 Re1 3 Relay heater on the panel PLR V1 1 Re2 1 Re2 ...

Страница 21: ......

Страница 22: ...f power cable connection sheme Scheme of connection of the clampsand connection of the boiler to a single phase power supply Only for models Compact ePlus 6kW Compact ePlus 9kW Scheme of the connecting clamp and connection of the device to three phase power supply ...

Страница 23: ...n the boiler and control of the motor three way valve Note As shown in the scheme the room thermostat CENTROMETAL EST 113 R5 is connected and if another thermostat is used the clamp with the GND marking is not connected WARNING Use a room thermostat with zero voltage contacts The management of the preparation of sanitary water is an option ...

Страница 24: ...f sanitary water is swithched off Set values temperature of 10 C and power of 0 kW Prior to putting into operation check that the following elements and connections are properly connected and function correctly Impermeability of the heating installation Only the value of pressure in the installation will be the one you set on the display when filling the installation with water all pipes and armat...

Страница 25: ...ed on the boiler The user must comply with the operating instructions The user may only switch on the boiler except for the first putiing into operation set the temperature on the control unit and put the boiler out of the drive All other works must be carried out by an authorized service technician The authorized person who carried out the installation is obliged to inform the user about the hand...

Страница 26: ... set the boiler Even load of output relays and heaters If necessary the relays and heaters that have been switched on for a long time are switched off and relays and heaters that were inactive switche on instead In this way the electrical network is symmetrically loaded and all elements of the boiler work equally thus achieving a longer lifetime of exploitation of the device Operating temperature ...

Страница 27: ... pressure or temperature exceeds the permitted limits 7 2 5 Warning symbols codes 7 2 4 Symbols that may appear on display A1 warning Approaching the lower limit of the allowed operating pressure 0 8 bar A2 warning Approaching the upper limit of the allowed pressure 2 2 bar A3 warning Approaching the lower limit of the allowed temperature 5 C A4 warning Approaching the upper limit of the allowed t...

Страница 28: ...o increase or decrease it by using the buttons Each use of the button increases the power of the Boiler by 1 5kW and every use of the button reduces the power of the boiler by 1 5kW So it is possible to set one of the following values of power of the boiler 1 5kW 3kW 4 5kW 6kW 7 5kW 9kW FOR BOILER OF 9kW POWER The change must be confirmed by pressing the SET button If the change is not confirmed a...

Страница 29: ...after setting time and date the controller switches to setting the operating regime that is selection of normal operating regime or the regime of freezing protection system Warnings on the display pressure and temperature Warnings related to operating pressure Selection of the operating regime of the boiler It is carried out by setting the functions of the boiler When the operating pressure in the...

Страница 30: ... installation from freezing Empty all lines completely Image 20 Warnings related to temperature A3 for temperature below 5 C A4 for temperature above 80 C If the temperature drops below 3 C the heaters and the pump switch off and the warning code shifts into the error code E3 for temperature below 3 C The heaters will switch off if the temperature rises above 85 C and the pump works regardless of ...

Страница 31: ...ct ePlus in systems of heating and preparation of sanitary water NOTE Perform setting and selecting of the regime in which the boiler will operate only when the room thermostat does not require heating and when the basic elements of the boiler such as pump and heaters are not included ...

Страница 32: ...ING ON SANITARY WATER OFF Safety STANDARD Image 21 Above 2 ALL SWITCHED ON Regimes of heating and preparation of sanitary water are switched on Safety standard setting The boiler will operate normally when the room thermostat requires room heating When the room thermostat switches off the boiler that is when the room is warmed processor reads temperature in the boiler and if it is lower than the s...

Страница 33: ...ing HEATING OFF SANITARY WATER OFF Safety STANDARD image 24 above 5 Heating and Sanitary water SWITCHED ON OR SWITCHED OFF Safety BIN The boiler works normally and controls the set regimes regardless of which of the two regimes are in function or both The heating regime always has advantage Safety BIN means that the system is filled with the mixture of water and thermofluids In this setting if the...

Страница 34: ...llowed regardless of the possible low temperatures in the boiler Also there is no need to warn about approaching to the lower limit of the allowed temperature as well as about the low temperature errors Snowflake activated freezing protection regime This regime is designed to protect against freezing of the system in a shorter period 10 days e g during winter when there is no need for heating in t...

Страница 35: ...ure when symbol is in the safety mode operation of the boiler is blocked on the temperature of 3 C or lower when symbol of bin is in the safety mode antifreeze mode there is no blockade of operation of the boiler regardless of the possible low temperature of the boiler Everything else is the same in both cases HEATING REGIME Tkz The set temperature of the boiler to which the water should be heated...

Страница 36: ...ng to the rules which are already defined The pump works in this regime until the current boiler temperature Tb reaches the set temperature of the boiler Tbz Check of the set parameters of Heating and Sanitary water preparation The overview of the display changes by pressing the OK button in order to check parameters which are set in the sanitary water regime Overview of the HEATING regime is pres...

Страница 37: ...paration of sanitary water is activated as well now instead of the symbol of radiator the symbol of boiler appears overview B The presented current temperature is the temperature of the boiler and the set temperature of the boiler that can be set in the range of 10 70 C starts to flash and it is taken increased by 15 C max 80 C as the temperature to which the boiler is heated while in the sanitary...

Страница 38: ...eriod of time when there is no sun or when the solid fuel boiler is not charged The image shows an example of setting the function of the preparation of sanitary water for a period of time from 20 00 to 04 00 There is no energy of the sun in this period so it is necessary to prepare sanitary water for use in the evening or in the morning hours This setting also allows the preparation of sanitary w...

Страница 39: ...nto 3 groups it is divided into 2 groups for example with a boiler with a nominal power of 6kW and set 4kW it can only be divided as 2 2kW or if this is not possible as well then the complete set power switched on and off in one degree for example with a boiler of nominal power 6kW and set 2kW it can not be divided into 2 or 3 groups ...

Страница 40: ...or 3 heaters depending on the power of the boiler Also the heating groups do not always consist of the same heaters but are formed from heaters which at the time of switching on off selected by the microcontroller based on the criteria for the minimum operating time of a particular heater while respecting the symmetric load according to phases ...

Страница 41: ... to the necessary pressure check the sealing of all connections E2 Error reached upper limit of the allowed pressure 2 6 bar all switched off REMEDY Bring the system to the required pressure by discharging air and water when needed E3 Error reached lower limit of the allowed temperature 3 C all switched off E4 Error reached upper limit of the allowed temperature 85 C the pump is switched on contin...

Страница 42: ... destruction of the boiler and thus to loss of warranty right Ensure regular thorough and professional maintenance of the heating installation Protect electrical parts and operating units from water and moisture Use only original spare parts of the manufacturer or spare parts that are approved by the manufacturer No liability is assumed for damages arising from spare parts which are not supplied b...

Страница 43: ...e depending on the properties of water Inspect the heating installation for impermeability and the expansion container for functionality Connect the hose to the water tap Fill the hose with water and attach to the hose connector of the tap for charging and discharging Fasten the hose with the clout of the hose and open the charging and discharging tap Fill the heating installation slowly and monit...

Страница 44: ...ir from the heating installation Check of the safety valve for heating 5 Clean the water filter 6 Check for damages to electrical lines 7 Check whether the electrical connectors for operating the boiler and the used elements stand firmly and tighten them if necessary 8 Check the functions of the thermostatic regulator on the boiler 9 Check the function of safety parts 10 Check the function of the ...

Страница 45: ... We use only the best technique and materials for the purpose of protecting the environment and respecting economic principles Packaging When packing we comply with recycling systems that are specific in certain countries and which ensure optimum recycling All used packaging materials do not harm the environment and can be recycled Old devices Old devices contain valuable recyclable materials The ...

Страница 46: ...me into the boiler Check the set power of the boiler Replace the defective part Replace the defective part The boiler heats but it is very noisy Increased noise level during operation Air in the system Too low water flow Possible occurrence of limescale on the heater Check if the air is discharged from the system and discharge it Check the valves below the boiler and open them Clean the filter in ...

Страница 47: ... or lower Closed heating systems Systems where there exists a solid fuel boiler YONOS PARA ATTENTION When connecting the boiler to such as system it is obligatory to take care that both pumps in the system push water in the same direction so that the flows do not collide Possible too high hydraulic straining of the system and breaking of some components as well Technical drawing by WILO Intec Gmbh...

Страница 48: ......

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