Wrong tear-off position
The printer prints on (or too far away from) the perforation of
your continuous paper.
Cause
What to do
The tear-off position setting is
incorrect.
Adjust the tear-off position using the
micro adjust feature. See “Adjusting
the tear-off position” in Chapter 2.
You moved the paper using
the knob while the printer
was on.
Adjust the tear-off position using the
micro adjust feature. See “Adjusting
the tear-off position” in Chapter 2.
c
Caution:
Never use the knob to adjust the tear-off position; this may damage the
printer or cause it to lose the tear-off position.
The printer you want to use is
not selected in your software.
Choose the correct printer from
the Windows desktop or in your
application before printing.
The paper size setting in your
application or printer driver
does not match the size of the
paper you are using.
Check the paper size setting in your
application or printer driver.
The printer’s page length
settings for the front or rear
tractor do not match the size
of the continuous paper you
are using.
Check the page length settings for
the front or rear tractor using the
printer’s default-setting mode or the
EPSON Remote! utility. See “About
Your Printer’s Default Settings” in
Chapter 5, or “Using the EPSON
Remote! Utility” in Chapter 4.
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Sun-G+
Rev.C
A5 size
Chapter 7
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Troubleshooting