ENCAD NovaCut 24, Руководство пользователя, Страница: 200 / 228

NovaCut User's Guide
I-6 Troubleshooting
Media suddenly advanced
The wrong media type was selected.
Media loaded, but LOAD MEDIA message appears
The paper sensors are not detecting the media. Be sure that no strong
lights are shining on the media.
Transparent and nearly-transparent media cannot be detected by the
media sensors.
Reload the film so it passes over the sensors.
Cross cutter doesn’t work or tears the paper
Make sure the Cut option is set to ON (the default).
Make sure the cutter is properly installed. (See "Installing the Cutter" in
Chapter 2.)
If the cutter is worn, replace it. You should replace the cutter after every
200 plots (more or less, depending on the type of media used).
Carriage jams
Check for paper jams or blockage.
Be sure the service station is lowering. If it does not lower, push it left
and down, or the cutter will not disengage.
Carriage axis failure
This may be caused by using matte paper which may curl and cause
carriage axis failure. Be sure to use inkjet quality media.
An obstruction in the path of the carriage assembly is hindering carriage
movement. The obstruction may or may not be visible. Other common
causes include dirty encoder strip, media interference, worn carriage
bushings, cutter malfunction, and loose trailing cable connections.
After checking the following items, reboot the printer to ensure proper
operation.
Note : If the error re-occurs, observe whether the carriage is in the same
or different location.
If the carriage is in the same spot, check the encoder strip for visible
damage (clear plastic strip under the trailing cable tray and above the
belt). Refer to the figure which follows.