
NovaCut User's Guide
I-4 Troubleshooting
Check for ink delivery lines protruding from the tubing/chain assembly.
Check for cross cutter malfunctions.
Check for obstructions in the rotation of the lower roller assembly.
Check that pinch roller pressure is set correctly.
Printing doesn’t start immediately when a file is sent
If you are using the serial port, make sure youre using the correct
interface cable and that it is securely connected to the proper ports on
both the printer and the computer. (ENCAD serial cable PN 203977)
If you are using a serial interface, make sure that the RS-232/422 settings
match the requirements of your hardware and software. (See Appendix
H.)
If you are using a Windows application, be sure the Print Manager is
OFF. Turn off the Print Manager with the ENCAD Windows driver.
Check the Command setting. When HP-GL/2 (the default) has been
selected, the NovaCut first receives data and then converts it into raster
data for printing. During this process, "CONVERTING" appears on the
display panel.
Check that the application software's device setting and interface condi-
tions supports the commands selected by the NovaCut's Command
setting. (See Appendix H.)
Beeper sounds and the Prompt light blinks
The NovaCut is overloaded and the motor current has been raised above
the rated level.
The cutting conditions may not suit the loaded media. Reduce the Speed
and/or force settings.
Be sure the pen and cartridge carriages are not obstructed. Clear any
obstructions, then turn power off and back on.
The internal speed control may have malfunctioned. Turn power off and
back on again. If this occurs frequently, contact ENCAD technical
support.
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