GENERAL INSTRUCTIONS
6
Manufacturing Company and free from all defects and Delux Manufacturing Company
shall be released from any and all claims arising out of or in connection with the sale
of the part or product.
2)
Upon notification from purchaser that a part manufactured by Delux Manufacturing
Company has allegedly failed, the failure is covered by the standard limited warranty
and the
original warranty registration card
is on file with Delux Manufacturing
Company at its Kearney, Nebraska headquarters, arrangements will be made by Delux
Manufacturing Company to ship the replacement part to purchaser with freight
charged at the standard ground shipping rate.
3)
Once the replacement part has been shipped, purchaser will receive an invoice for the
value of the equipment shipped plus the shipping charges. Purchaser must then fully
complete a
return parts tag
identifying the alleged part failure and return said tag
along with the allegedly failed part to Delux Manufacturing Company with freight
prepaid by purchaser. No warranty credit shall be given to purchaser on allegedly failed
parts that are not returned to Delux Manufacturing Company within thirty (30) days
from date of the discovery of the alleged failure or within fifteen (15) days from the
shipping date indicated upon the invoice sent with the replacement part, whichever
date is later. Purchaser must use proper packing material to ensure against damage
during shipping. Any shipping damage caused by improper packing is not covered
under the standard limited warranty.
4)
The invoice for the replacement part plus the freight charge remains payable by
purchaser until such time as the allegedly failed part has been returned with a
completed return parts tag attached and the part has been inspected by Delux
Manufacturing Company to determine if the warranty claim is valid. Purchaser will
then receive notification from Delux Manufacturing Company as to the receipt of the
defective part and Delux Manufacturing
Company’s findings on the warranty claim
within a reasonable time thereafter.
5)
If the part is found to be defective by Delux Manufacturing Company, Delux
Manufacturing Company shall credit the amount owed under the invoice sent with the
replacement part except for the freight incurred in shipping the replacement part to
purchaser.
6)
If the part returned by purchaser is found by Delux Manufacturing Company to be
functional and operational and in compliance with the manufactured specifications, it
will be returned upon request to purchaser at purchaser’s cost. If no request is
received by purchaser, the part shall be destroyed after a period of ten (10) days. Delux
Manufacturing
Company’s charges for inspection of a non
-defective Delux
Manufacturing Co part will be subject to the standard hourly rate and zone charges.
7)
No non-Delux Manufacturing Company labor or non-Delux Manufacturing Company
replacement part will be authorized without first an estimate of the cost of part and
8
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